Pizza Pizza — Restaurant in Ottawa

Update: 2021

Downgraded review to 1 star. After all of these years there are still problems with this location. In fact I will not be going back or ordering pizza pizza ever again as this place has 100% ruined the company in my eyes.

Order a pizza for contact free delivery a few weeks ago, delivery driver drops food off without ringing the bell or knocking on the door. I went outside after 55 minutes wondering where my za was and sure enough it was sitting on my porch. I kid you not my pizza was COVERED in ants. I was upset so I called customer service and received a credit. Fast forward the weeks and I order a pizza that arrived undercooked. The dough was still raw and the pizza was not edible.

I will not be back ever again. Original review: I really enjoy coming into this location due to the quick and friendly service I receive. Last summer I had a negative experience with a delivery driver from this location who called me cheap because he arrived later than the guaranteed delivery time. He called sometime at the shop who was quite rude to me...

The pizza that I received at the end was fairly good, but the customer experience was just terrible and the reason that I will not be returning to pizza pizza. I am a vegetarian and had ordered a veggie pizza, when I received it and eating it at home about 30 mins later, I found a piece of bacon on it. I called them up and was stuck on the phone for 1 hour, while they grilled me about what happened. It kept getting escalated from one person to another and they even sent the replacement pizza to the wrong location. Eventually, I got my pizza, but over the course of the day it was about 3 hours on the phone. Not worth the hassle, and honestly boggles my mind how little respect...

I came in at night and the worker proceeded to ignore me and focus on cleaning the counter. He then left my view further into the kitchen. I waited a few minutes to let him finish. I then peeked my head over the counter to get his attention, so I could order. He literally said "What do you want?" with the most impatience I've seen in a while. I told him what I wanted and told me it would be 45 mins for one of the pizza pockets that they had because he was backed up on five orders. Listen, I understand you've got work to do, but come on. He could have be more courteous than what he was, rather than ignore me and make me wait only to tell me I'd...