Starbucks — Restaurant in Ottawa

I stopped by this location on my way home this afternoon. While waiting for the barista to prepare my beverage, a young woman came into the store for a job interview. She arrived just before two o’clock. At 2:02, the manager came out, approached the person waiting for the interview and advised her that she was late. The young woman stated that she had thought her interview was at two and that she had arrived on time. The manager responded that to be “on time” for the interview she should have come in at least five minutes early and been waiting at a table so that the manager could start the interview right at 2, and that because she hadn’t been early, she was considered late and therefore wouldn’t interview her. Then she abruptly walked away. As a customer, this interaction came across extremely unprofessional and made me very uncomfortable. To approach such a situation publicly, in front of customers, with little consideration for the person who had showed up at her scheduled interview time, demonstrated a lack of emotional intelligence and poor Human Resources management skills. I will not frequent this...

Went in around 2pm. Ordered a pumpkin spice latte. Received a peppermint mocha which is fine. Mistakes happen. I notified the barista woman. Medium height, blond, thin with glasses in a pony tail. From there on in it went downhill. The attitude was already apparent that either she hates her job or the customers. I received a passive snarky and stand offish attitude. She mentioned “you want them both.?” I tried to make a joke and say “no thank you i won’t be able to sleep.” Here on in she ignored me. Didn’t register a thing. Even left my coffee halfway through to get some drinks from the back. Left the milk out steamed while in the back. Worst starbucks coffee i honestly ever had. First and last time they will ever see me there. Contact the Barhaven store for training. That place is NUMBER 1! I will be personally contacting the manager....

It said Happy hour outside on the board for any handcrafted drinks!! The barista did not have any idea and kept going to her supervisor to ask, apparently the deal is only on iced coffee drinks. We then ordered drinks and later got to know that it only applies for the members with the app!! It literally did not say that on the board and such a false advertisement. Very disappointing and waste of time!! I did not expect sth like this from a company like Starbucks, they should not put offers like this with so many conditions and even if you do, kindly mention it properly so that customers don't have to waste their time going...