Starbucks — Restaurant in Ottawa

As a new resident of Kanata, I learned that this Starbucks was opened recently, and must say the lay out and the size of thet store is nice. But that ends here.

These are seriuss issues with this Starbucks:

not sure if loud music is the new tactic by Starbucks to either showcase Starbucks cool and appealing or to indirectly prevent customers from staying too long. Either way, the very loud music is unacceptable. It is loud and similiar to going to disco. I have mentioned it few times, but to no change. I also have heard it from other customers.

--lack of proper training to the staff, and/ or not caring or paying attention to the order/ details, has made few of my orders wrong. And when I brought it up, they completly deny it. I will therefore take this to the head office. It really concerns me that they are so defiant and will deny customer concerns.

This Starbucks is quite often out if inventory for Earl Grey tea and breakfast sandwiches. And what surprises me is that it has become normal for employees.

Overall, as a very long time customer of Starbucks, I can positively say that this location is the worst I have dealt with.

Let's see what the head...

Very disappointed with the fact there was broken glass under the tables on one side of the Starbucks on Hazeldean Road's very sizeable outdoor patio. My husband and I were there this evening on a coffee date with my 11 month old 4 lbs yorkie pup and he came close to cutting his paws on the many small shards of broken glass. Thank God in the dim light we saw it in time. When my husband ordered our so-so coffees he mentioned the glass all over the ground near the back end of the outdoor seating to the counter staff and in the 40 minutes we sat there no one came out to clean/sweep it up. No regards for patrons & their pups safety. It takes a few minutes with a broom, dustpan and a double lined bag to at least remove as much as you can so no one gets hurt like kids or pets who tend to play/be on the ground. Two ladies came to sit on the patio as we were leaving and they were headed right to the tables over the broken glass and my husband warned them about it. Not cool at...

This review is for Starbucks location 457 Hazeldean rd.

Cars kept getting their drive through orders! Take out deliveries got theirs and I waited 10+ Minutes my my feet for my drink! The girl making the drinks was moving so fast and when I gently asked her about my drink I saw she was close to crying. I Waited a bit longer and no one cared to make my drink. I finally got tired and asked the cashier for a refund and then she goes; I’ll make it for you now!! Really??I said I’ll get my refund please. The manager Zak definitely has an unpleasant attitude! 👎 I would never go back to this location and I really hope that reading this review someone would stand up for the young people working there. Specially the young lady making the drinks. I do not recommend this location. Take a few minutes of drive and get your drink at Starbucks in Kanata Centrum or se Second cup @...