Summary: This is a new place with a lot of potential. Location is great, food is mostly good, service is okay, prices are on a higher side, and the atmosphere and venue overall have a lot of room for improvement.
I took my family to this place after hearing about it from a friend. We love Turkish cuisine, and we were looking forward to trying the new restaurant. I made a reservation online (highly recommended in the evenings and during weekends). We got a table as soon as we arrived. But parking was a challenge. There is little parking space around the restaurant, and even getting into the parking lot took some time. We then had to wait for the parking attendant to find a spot for us and help us actually get into the spot, as most cars are double- and triple-parked, and there is little room to navigate.
The restaurant itself needs some re-organization. It was packed to the brim when we arrived, and because the tables are crammed into a limited space with little room between them, it felt like we were in the middle of a very noisy crowd. It was so noisy that it was difficult to hold a conversation. Besides, the place was poorly ventilated, and we got soaked in kitchen smells as soon as we walked in. The situation with ventilation was so bad, in fact, that the fire alarm (smoke detectors) went off 3 times during the 1.5 hours we stayed there. This just added to the overall mess and cacophony.
On a positive note, the restaurant was very clean, even the bathrooms. Staff were quick to help and overall very friendly.
Unlike many other Turkish restaurants, this place does not offer complimentary appetizers. We asked for tea, but they forgot to bring it. The menu is online but it was only after we were ready to order that the waiter informed us that some options on the online menu were not available.
Once we ordered, the food arrived pretty quickly. Portions were decent, and the way the food was served was overall quite appealing. I ordered a chicken kebab which was delicious, although a bit on a dryer side. My daughter’s lamb chops were fantastic. The Kofte BBQ that my wife ordered was too dry. I also ordered a Turkish coffee which, as had previously been the case with the tea, they forgot to bring. I had to insist that they bring the coffee once I saw that they included it in the bill.
The lunch cost us around $130, plus tip, without any dessert. Given the experience we had, I found it unreasonably expensive.
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