Freshslice Pizza — Restaurant in Owen Sound

I am writing to share my disappointing experience during my recent visit to your Owen Sound location. Despite being a repeat customer, having ordered online twice before, I was not warmly received by the staff. The individual at the counter made me feel unwelcome, staring at me as if I had arrived at an inconvenient time. The owner, who I presumed to be the person who subsequently approached me, inquired about my order in an uninviting manner. Under different circumstances, I would have chosen to leave. Fortunately, I received my pizza and departed. Upon consuming a slice, I noticed a discernible difference in taste compared to my previous online orders. As someone who values fairness, I am willing to provide your establishment with another opportunity to demonstrate its quality and service. I would like to emphasize that consistency and excellence are crucial elements in building a successful business, particularly in the restaurant industry. Providing a superior product and exceptional service 110% of the time is vital for establishing a strong foundation and ensuring long-term success. I eagerly await my next experience at your...

My wife and I have been regular customers since this place opened. We thought it was probably the best pizza in OS, but the quality has been consistently dropping since April.

A few days ago we ordered two medium pizzas, chicken wings and cheesy bread. The pizzas were limp and doughy, the wings were undercooked and slimy with grease, and the cheesy bread barely had any cheese on it!

We also noticed employees handling money, touching faces/POS systems and then touching food with their bare hands.

Freshslice was good, but they really fell off. We...

I won’t be returning after right before close I come in and go to put parm on my slices I go to get my phone and the young skinny Indian lady at the counter actually had her hands on it and it was pulled behind the counter She didn’t say a word and was being very sneaky. Even as I went to look confused for a second. When I seen it In her hand I quickly reached and grabbed it. She stuttered and said oh that’s yours ? LOL Usually I’d put a brick in the window for this type of bs

Shame on you coming to Canada...