Harvey's — Restaurant in Owen Sound

Okay, I don’t know if it’s just the whole building or what? But terrible service at Swiss chalet and my dumb self decides to go to Harvey’s because it will be better right? NOT. My fiancé and I both placed mobile orders to pick up, and followed the instructions on the app and started waiting. Two different groups of people who arrived after us, ordered and got served before us. We were waiting for 20 minutes without someone even talking to us. At least three managers or supervisors, whatever you call them, walked passed the counter and looked at us, and just kept ignoring us. Then when they finally did, we received our soggy bags of food that had been made over 20 minutes ago, and told “oh did you say you were here?” I will never return, I tried to give a second chance, but this is pathetic and I’m completely done with this...

Went thru the drive thru last night (Oct 23rd) First the person talking through the headset was full of attitude. I asked for specific small quantities of dressings etc. When I pulled unto the window I watched her literally put a whole handful of onions on each burger, and extra of the dressings I asked for half of. When I knocked on the window to correct her next mistake, I got attitude again. When I got home I literally removed TWO tablespoons of toppings, that I asked for HALF of the normal portions. This was the worst service that I have ever gotten from a restaurants I normally love, and respect many of the staff at. My wife and I usually have our Anniversary dinner at Swiss Chalet each year, and love it. This was truly a disappointing occurrence, and has hindered the thought of me returning...

I went through the drive through yesterday Sat Mar 9th 2019. Went through is an understatement! Was trapped for 29 minutes and when I finally arrived at the window was told that debit was down and if I didn’t have cash I was out of luck, thanks for wasting my lunch break, I had to go back to work with out lunch, it was 2 cheeseburgers they should have given them to just for the long wait. So now the owners have reached out to on this review, and I did what they asked but never responded back in any way, I guess they want google reviews and reviewers to think they did! If I could give you a zero I would…. Just an update to this store manager messaged me saying that he wanted to make this right I sent it my cell number. It’s now been six years and he’s never called me. Never go to...