Popeyes Louisiana Kitchen — Restaurant in Parry Sound

Want to clarify before ranting: there was nothing particularly wrong with the food (as of right now, might update this review if I get food poisoning later). Got 12 boneless wings and some biscuits, and they were all unremarkable.

As for the service, I am incredibly disappointed. Waited over 20m for food despite the store and drive thru being nearly empty. Normally a wait like that wouldn’t bother me so much, except for the fact that I could see my food sitting in the window. I can’t get too mad at the employee who was serving because it seemed like the place was understaffed, but he also just seemed to be moving at a rather… leisurely pace. Further, I was watching other orders be filled and specifically noted the portions (don’t ask me why, I couldn’t tell you). When it came time for my fries to be filled, I noticed that I received significantly less than other orders, presumably because he wanted to split the middling amount of fries left on the tray between two orders rather than just making another batch of fries. When I asked for a bit more fries and showed him my embarrassingly empty tray, he curtly told me that that’s “regular sized”. Wish I had pictures but I unfortunately did not have that foresight.

Don’t want to sound like a Karen but just overall pretty disappointed 😭😭 Wish I had have gotten Gurpreet based on the...

We ordered a 4 peice spicy chicken meal with some onion rings as a combo. We were disappointed to see they gave us 1 thigh, 2 wings and 1 leg, all tiny peices. All the other popeyes locations serve 1 thigh, 1 breast, 1 leg and 1 wing and if they dont have any of the above they ask if they can substitute 1 for the other or if we can wait for some fresh ones. We werent asked that. Moreover they only had a total of 4 onion rings in the entire box. One bite in my husband and I both immediately said "this isnt spicy chicken!". We went back in to let them know that they had made a mistake in the order and the guy was adamant that "this is the spicy chicken here" and gave us some hot sauce to go with it. I am so confused as to how a franchise would have different version of the spicy chicken. That makes absolutely no sense and I have been to various location across the country to know that. Super disappointed in the food and...

We always pick up a 12 piece chicken meal after a long trip and take it home. At first the chicken was chunky and we received 3 wings, 3 thighs, 3 breasts and 3 legs. Our first review gave 5 stars when they first opened, since they followed that rule, and we had a lot of chicken meat for the price we pay. The last few times, and the last was the worst. 6 legs, and only 2 of the others. They must be giving all the good meat away. We looked up the Popeyes standard and it is supposed to be three of each. It appears this Popeyes is dropping their standards or management is not looking after the staff to make sure standards are met. Do not turn into the parry Sound KFC.

Months after this review, the staff still get it wrong. 4 legs, 4 thighs, 2 wings, two breasts. We once again had to go back in and get them to correct the order. Please always say what you want at this location when you get a 12...