Pier 21 — Restaurant in Penetanguishene

Had to give one star as this site makes it impossible to rank any lower. Asides from the excellent service provided by the waitresses, the food was deplorable. We attended for St. Patrick's Day and first of all the special menu was unclear as the items for the day had no prices. We ordered the Irish stew and it was anything but. It was a very small portion of beef gravy in a bowl with a piece of meat and a couple of vegetables with a yorkshire pudding in the middle and a tiny piece of toasted bread on the side. To top off the lackluster appearance, the food was all cold. We sent the food back and instead of fresh food coming out, the same dishes were returned after being microwaved. Now the food tasted soggy and over cooked. My daughter's - hamburger purchased from the kids menu had a pattie that was burned and dried out with no dressing or garnishes provided. I'm not sure how a child is supposed to find a plain burger with no garnishes enticing. Her fries were so salty the kitchen staff must have dumped a ton of salt on them. I tried one myself to make sure and immediately gagged, and reached for my water. The wait staff were apologetic and tried their best to accommodate. We should have just asked for the bill and left. However, we gave them a second chance. We then tried the beef au jus and the house burger, it was so-so in terms of taste and appearance for the price. The fries did not look like fresh cut fries, but store bought frozen. We were very disappointed with the food and will not be returning. No deductions were made on the bill to accommodate all the screw-ups. I can think of better ways to spend a $175. However, we were given a small cake in a plastic container purchased from the Superstore to...

We were in Midland for my wife’s birthday and asked a trusted source about a special place to eat in the area, and he mentioned Port 21. How glad we are that he did! Our welcome couldn’t have been warmer; and our waitress, Vanessa, was both a lot of fun and exceedingly professional. It was a Friday night, so we both wanted fish but didn’t relish tackling pickerel bones. Vanessa kindly offered to substitute haddock as our dinner entrée. We both had the house salad which came with the meal. It was packed to the gunnels with vegetables and was delicious. Our pan-fried haddock was done to perfection, and the accompanying variety of vegetables put the smattering of vegetables we receive in other restaurants to shame. Our dinner tasted like a home-cooked meal. We topped the evening off by ordering the baklava for dessert, which was out of this world. We mentioned the name of our source to the hostess, Meaghan, with the hopes that she would pass his name on to the owner. She did better than that, as Nick came in shortly afterwards. We were thrilled to tell him how much we enjoyed our dinners and appreciated his friend’s referral. He tried his best to give us a discount, but we wouldn’t take it, as it wouldn’t have been fair to his restaurant and staff. The next time we’re in the Midland area, we’ll definitely...

My family of 7 dines out often. We are always up for trying new places & wouldn’t hesitate to travel distances for good food. Unfortunately this place missed the mark. The service was quick & the server was lovely. We even felt bad complaining to our server, that my husband apologized for complaining to her. The food is mediocre. The 3 major issues we had while dining here were: The potlight above my daughter’s head kept dripping fluid down on her. She was wiping ?water off her shoulder every 5 minutes. She joked and said “It’s like I’m eating at a rainforest cafe!” There was no diaper change table in the washrooms so my husband had to walk back to our car, parked by the church and circle k, mid meal to change our 7 month old’s diaper. My son ordered a poutine and after eating 3 or 4 fries he found a dead fly cooked into his french fry between the melted cheese & gravy. My son gasped in horror and felt like crying. When my husband showed our server, she asked my son if he would like anything else but my son replied that he had lost his appetite. The server took the poutine off the bill. My son returned home for the first time that night with an empty stomach. As we all left the restaurant, my family was in agreement that this was our worst dining experience ever and that we would not return to this...