Pizza Hut — Restaurant in Peterborough

I placed an order for pickup and decided to eat inside with my friends, everything was fine until I bit into a piece of my pizza and a hair got stuck in my braces, now I wouldn’t have been upset if it had came from my own head, but this was a small black hair and I am ginger and none of the people I was with had black hair especially not that length. When I went to tell this to the George street employees not wanting free food but maybe just some accountability, I was told it was “physically impossible” and the staff members started laughing and giving me dirty looks. I know I didn’t place that hair there and I didn’t want a hair off of someone else’s body in my mouth. Not to mention I did not see one hairnet on any of their heads and the man calling this hair impossible had short black hair. I work in fast food and my boss would never let me not wear a hairnet, not to mention knowing how unhygienic this restaurant is, employees using week old water to clean which they only do once a week. I wouldn’t recommend eating here unless you want extra hair...

The last three times we have ordered something has been wrong, we often eat at Pizza Hut on George street north, but this is getting ridiculous, this time we ordered we waited almost a half an hour to be acknowledged by staff, after placing our order and being told ten minutes would be the wait time in store we waited another half hour to receive our food, staff were standing around and talking, not completing orders that were hung up, one staff member was on the store phone chatting with a family member. All in all I do not feel like a valued customer even tho I am a recurring customer, I truly enjoy the food, but waiting over an hour for food that take ten to 15 minuets is completely inappropriate for an establishment such as Pizza Hut, I hope you can improve upon this, Sincerely, A...

Restaurant was dirty and dark. Every table and chair in the waiting area was covered in crumbs and sticky, even though there was nobody else present.

Order taking staff were okay, though not especially polite.

Ordered 3x "My Box" meals and 3 drinks. No napkins given with order.

Pizza is NOT what I remember from having Pizza Hut in the past, crust was light and airy, but without flavour, sauce was bland.

Toppings were okay, but not special.

2 orders were supposed to have extra cheese, but had same amount as the regular cheese one.

Medium and Buffalo were identical on the "boneless wings" but the breading was soggy and fell off the chicken nuggets.

Overall, would definitely NOT recommend this...