Only gave 1 star because 0 wasn't an option. Ordered from doordash. The order I placed was 1 chicken sandwich meal with beans and rice for a side,1 ripn chicken platter with 2 buffalo sauce, and 6 mini donuts. My order showed up and contained of a cold ripn chicken meal that looked like it was donated from somewhere, an order of fries with a rice and bean soup, and a cherry cold cake type thing that was stuck to the inside of the box. I called the restaurant and was offered a voucher because their staff forgot to put the sandwich on the line and they were out of the other donuts and buffalo sauce. I declined and explained that my fiance works at 1am and we didnt have time to find something else to order or to go to the grocery store to get something to make, I ask if the order can be remade and sent again. I was told this was no problem and the wait time would be 20-30 minutes. 1 hour later a delivery guy drives up on the sidewalk across the street and delivers 4 ranch dips and a cold, wet sandwich with toppings that are almost at their biodegrading stage. Obviously the same one made a hour and...
Read moreOrdered a 5pc tender combo, opened the box, had more than five, thought it was a win, ate 2, went to eat the third, pink inside. Luckily I don't live too far, went back, asked for a manager, employee and manager saw the food, offered me a refund and new tenders, just wanted my money back and they kept insisting on giving me new food to which I finally said "I don't want your food after this" pointed to the uncooked chicken
I also told them that "as long as you guys understand how big of a problem this is, it's a health hazard. Then we're ok, but you better hope the 2 that I ate were fine because if I go home and I become sick that's on you guys." They kept apologizing but at that point I was more upset about the fact I didnt get to enjoy some chicken. Disappointed because I've never had an issue with this location before. Local health inspector should be sent out to the place if raw chicken is somehow getting through. As of typing this I feel nausea and...
Read moreWe have been to this location before and didn’t have any problems but this time was unfortunately quite disappointing. A group of 4 went, 2 of us ordered at a time getting sandwiches and then the tender meals. The sandwiches were ready after around 15 minutes, which is longer than we typically wait but still understandable. The tender meals took considerably longer as they had no onion rings. We could hear the female employee asking for the wait time (she was amazing by the way) but after awhile just changed our order to max and cheese after waiting around 30 minutes. This means the other 2 people had cold food as there’s was ready way earlier. We had walked there and didn’t check our order (our fault) but when we got home we realized the tender meals were all sandwiches, one spicy and one not, and therefore we also didn’t get biscuits. So, the service was quite slow and our order was very messed up which was unfortunate. Disappointed because we...
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