I recently visited Jolly Coachman for the first time. I had an overall enjoyable experience and I highly recommend this local gem!
•VIBES/ATMOSPHERE The atmosphere was laid back and the place has a fantastic old school pub feel (which is exactly the way I like a pub to be). They also have a lovely patio with some misty water spray to keep you cool in the summer. I didn’t sit on the patio, but it sure looked nice.
•SERVICE The service was excellent. The waitress (the very tattooed young Asian lady) was fantastic. She was friendly, knowledgeable, attentive, super fast, and made me feel welcomed and comfortable. She checked on me the exact correct number of times (I get annoyed by waitresses who repeatedly pester, this one had good instincts and was on point). My order was taken immediately and my drink/food arrived fast. As a smoker who has no incentive to aimlessly hover in/around a pub with no smoking areas, speed of service is very important to me.
•DRINKS They have a pretty extensive drink menu with lots of choices. The variety of cocktail choices impressed me as a cocktail drinker. I ordered the Blue Hawaiian. While it was more teal-green than blue and not as sweet as my sweet tooth alcohol taste desires, you couldn’t taste the alcohol but could feel it. And that is everything a successful cocktail should be. I will definitely have to be back to try more of their summer cocktails (and ask for them to be extra sweet!)
•FOOD I noticed other people eating burgers and being the nosy follower that I sometimes can be, I thought I’d go for the burger special. But when the waitress said the burger is a regular burger, I decided to order the calamari instead (my burgers need to be irregular otherwise I’m bored, there’s a limit to my sheepish follower behaviour after all). The calamari was delicious! It was warm, fresh, crispy, flavourful and a large portion. The tomato & green onion salsa that came with it was sour and salty; tasty and refreshing. The sauce was also delicious, although if you dip every calamari piece, you will run out of sauce on your last 3 pieces. I recommend they add a tiny bit more sauce to ensure that all calamaris are successfully dipped. This calamari was the crispiest calamari I’ve ever had in my life, which was a pleasant surprise. Even the squeezed juice from my lemon and the tomato pieces didn’t and couldn’t make this calamari soggy. I bet you could pour buckets of water on this calamari and it wont lose its crunch. A waterproof non-soggy calamari. It seems I have searched my entire life for such a thing. And now I’ve...
Read moreI was sent a deal on my phone for $2 wings or dry ribs between 7 and 9 PM tonight at any of the My Pub Group locations. I live a two block walking distance and am a regular at the Haney but I love the patio at the Coachman so decided to drive over there for a change. I entered the patio from the street and asked a server if I could sit at a particular table just inside the gate. She said yes, then disappeared for about ten minutes. There was another server on the other side of the patio who never even glanced at me. Eventually, the original server, whom I now know from my bill is Lindsay came by and asked if I'd been served yet. I said no. She took my order for a glass of wine and one of ice water ... okay, I just realized my reviews are too long and detailed. No one cares or has time to read. Bottom line, I was disappointed in the service overall due to long gaps in being acknowledged/served and need to repeat orders. I felt invisible. The yam fries I ordered with my wings were inedible to me, way overdone to black. She said, "Too crispy?" which was an understatement, took them away and then said "too crispy" to the table behind me. I could imagine an eye roll but I didn't see one, just felt uncomfortable. Waited forever for my bill after waiting forever for my much better yam fries so went to the bathroom and then she came looking for me, as if I'd walk out. Of course, she doesn't know me and I don't know her but again, I felt ... insulted. She got the 15% tip she deserved. Or did she? I don't want to offer a critique without a suggestion for improvement, so servers ... when you see an older person sitting alone please try not to assume they want to be alone. They may, but they deserve the same service as everyone else. My standard tip is 20% and it goes up or down depending on service. Don't assume an older person is a bad tipper. Some may be due to limited income but try to do your best as a reflection of your work ethic and your employer. Anything you give in this world comes back to you, positive or...
Read moreI really like the staff at the liquor store. My most recent experience with the staff inside the pub however, left a terrible taste in my mouth and it was not due to the food.
I've been there numerous times in the past and enjoyed the food. However, this past Thanksgiving, we called ahead to ensure we would be able to partake in their Turkey service because I didn't get off work until 530pm and it was a Monday night football day.
My partner called ahead and spoke with I later learn was most likely the owners wife, who said a reservation was possible and took his name and the time requested for 630pm. We arrived a few mins early and was greeted by the bar "manager" who really got the ball of disappointment rolling. He was extremely rude when we had mentioned why we were there and barked out loudly that they "DO NOT" take reservations. And then just stared at us before walking away while my partner was explaining he had called and spoken to someone. We then went and sat at the only available table, which had yet to be cleared.
We sat for 15-20 mins while numerous servers passed us by, the bar manager continued to stare from the bar at us and yet not sending anyone our way. All the while, noticing the "reserved" signs on tables near us.
Finally, who my partner spoke to on the phone comes by and is pleasant enough, but then accused my partner of changing his story and that isn't what he said over the phone. We were getting upset at this point after being told the kitchen was not accepting any other food orders until they can catch up. Then told there may enough turkey to do the dinner but we would have to wait on all the "football fans" to be fed before we would be served. We decided then that we weren't going to stay and just left.
I must mention that during this ENTIRE half hour in the restaurant, we were not asked even once to show our vaccine status. Based on that alone, I probably will...
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