Subway — Restaurant in Port Alberni

Customer service was really poor as we entered the subway we were ignored by the staff after that one of them didn’t change their gloves after preparing for meat sub this was the first time ever they asked us to mention about the gloves before which was really weird as I have seen in all the subways except this one to change gloves in each order for food safety specially if they don’t know if the customer is veggie or non vegetarian. Food was nice but because of service I never would like to come back here please raise your service to customers instead of attitude it will make your store more better. Everyone deserves welcoming environment when they come in to order their food. All the best for next time hope you...

I just ate there with my spouse and we both got instant food poisoning after twenty minutes of eating. Came out both ends for us both and almost didn't make the bathroom. May be too much information to share but this isn't the first time. I should have listened the first time we got sick and never went back but I thought maybe it was just a one time thing. It's happened more than once now why I'm writing this review! Their product is not fresh if we BOTH got sick shortly after eating it! This subway needs proper care and cleanliness for their produce and meats etc! Either it's not being stored properly or its passed its expiration dates, either way, this needs to...

Ordered a sub on a 2 for 1 deal online. They screwed up the sauces on both subs and 1 sub was completely wrong. Ordered a BMT, ended up with no cheese, and a bunch of random veggies. Called them and let them know and they said I could get a new sub and I was happy with that. When I went in, the woman who gave my sub said “I made your last sub, and I know it was fine to eat” implying that I lied to get a free sub, as she handed me the remade sandwich. I told her “I have the screwed up one in my truck, I can show you” she said “no it’s ok” rudely. So surprised at this customer service and how rude that employee was. I come here often and...