We placed our food order for delivery via the app today at 6pm. I'm writing this review at 8:12pm, and we still haven't gotten our food. I have called the customer service number once. They said its very busy right now and it looks like the driver is just about to leave with your food. This was an hour ago. Me and my husband are hungry, cranky, and frustrated at Pizza 73 for putting us in this situation. I don't care how many great reviews you may have gotten, or how great your food is, if you don't have passable customer service, bever mind great customer service, I don't care for you. There are many other food places in town, many more options for us, say, Dominos for example, who never disappoint. Would never order from Pizza 73 again. UPDATE: Order finally arrived at 8:30pm. Still too late in my opinion. Jalapeno poppers were the only item that's as warm and it tasted good too. Onion rings and other things were cold. We had already warmed up a frozen pizza by now and it looked and tasted better than the ordered food. Delivery driver did not explain why it took so long, did not apologize at all. TO SUM UP: I stand by the original review. No point ordering here. If you do order, don't choose delivery. Just drive and pick it up. At least you'll enjoy...
Read moreOrdered on the app because we were at the hospital visiting my elderly mother who has lung cancer and we didn’t feel like cooking when we got home. Order went through and we left mom to sleep and went to pick up our pies. When we got there they said only Skip/DD orders were there. I showed them the order on my tablet and they said they didn’t receive it? It was right there on my tablet! Paid for and everything! So I told the owner I had better not have a charge for it and stormed out. I know the internet at the hospital can be dicey, and as I had the order already on my “recent orders”, I decided to order from home. The order went through at 10:14 pm and it said it would be approximately 40 minutes; that would make it 10:54 and they close at 11, so that would be fine. I looked at the app at 10:50 to make sure it was still coming and it said the restaurant was closed?! This wasn’t the first time ithis happened to me from this restaurant, but it will be THE LAST TIME! I love Pizza 73’s crust more than any commercial pizza, but their app SUCKS! Side note: A guy I know was there picking up an order and it wasn’t...
Read moreI would like to review about behavioral issue at this place, first of all everyone should be treated equally at a work place, whether its the employee who works inside the store or a driver who delivers your food. I have no idea if my one review is gonna work or not but yes it is personal and and very disrespectful. There are many girls who work inside this store and i don't know about everyone but Anmol this is specially for her. Just want you to remind that you are Indian and immigrant like us, you should have known better that outside your house or country if you give respect you will get respect . Are you owning this place or founder of this franchise? and the manager of Pizza 73 in Prince George, at least you should have some value about your delivery drivers, what are their earning and for how many hours? I think you should think about it, its not just about the food at the end, consider other things too. Do not overlook the facts, please pay some attention, read it and wanna delete that's totally up to you but rethink what you just...
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