This is the most difficult review I've done. How many stars do I give a restaurant that in my opinion has the best Chinese food in town, but the worst servers imaginable. Well after some thought, I give you 2 stars. We love eating there for the food, hot and fresh, and generous portions. But your servers are beyond terrible!!! Usually its around 2pm, or 3pm, maybe as late as 4pm occasionally when I get there, so not peak times, and the place is generally not busy at all, so it's not like they are swamped trying to keep up to a full restaurant either. Yet they rarely come refill drinks, even when asked repeatedly. Never come ask how the food is, sure its good food, but they should still come and ask. I was a waiter when younger, I know what the job entails, and it can be overwhelming when the restaurant is slammed. But these people have barely any customers at the time of day I generally go there. Once I even asked a waitress how many customers total she had right then, and she said 6 people...still with only 6 people, she was ignoring us all. I got into a conversation with the other 2 tables, and they also felt ignored, and 1 lady said she would never come back, service was so bad. That same day i asked for my water to be refilled 4 times, never did get a refill. Seriously, if you hate your job that badly, just quit, and let someone else have the job, who wants to be there, and cares about the people who are your customers. It's a shame the service is so incredibly terrible, because I really enjoy their food...but stopped eating here, because service...
Read moreThis was our first time being in So Good. To be honest the most important part I liked about this resturant wad only the way the lady as a waitress tried to help us out as it was our second Chinese or Japanese resturant that we have evet been. I felt some problems overal with the resturant that I would like to mention here. As it is a Chinese or Japanese resturant you expect to hear some related to the culture music. The atmosphere was good and it took you to that culture as soon as you go in but it should be combined with music too. The second issue I think was the design of the food which was not okay for a resturant as the food was not designed at all. The third issue was about the tables and cutlries. In my opinion the choice of cutlery was not good as they could be all based on what happens in Old China or Old Japanese culture. And if they need to update tp new version it was better to use some good quality plates and dishes. The taste of the food was acceptable as my wife had a bit cold and she like the chicken corn soup. The size of the meal you order is much more than what you expect and do not order much as you may face much more that what you expect. It was much better if the first person that comes to the table asks you about the drink you prefer to have instead of bringing water without asking. Hope these comments can help to improve the overal quality however they might be...
Read moreTried out this restaurant a few times over the last 5 years. They don't answer the phone, so don't bother calling. I wouldn't say you are lucky when they answer because the food is just okay (on the Chinese side). I don't have any experience with their noodles, but their sushi is really low quality. The tuna today had a fishy taste, and the texture resembles blended canned tuna. Not what you would expect paying for sushi prices here (they are charging competition level prices, but competitors provide better quality. The servers don't remember who ordered what, and have no etiquette and will just interrupt you while you're in the middle of a sentence. That seems okay at a glance... but when there isn't any service for 20 minutes then that happens, it kind of feels disrespectful. We kind of made a joke of it when my friend winded up with all of the dishes and drinks in his corner of the table, and none of them were his. Improvements can definitely be made here.
TLDR: Tuna sucks, service...
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