I pointed out an error on the menu to the owner showing her that her prices were higher per cannoli when purchasing mor than one at a time as a 4 pack or a six pack and after doing so, she told me the she was offended. I turned around to leave because of how angry and defensive she was and as I was walking through the door she yelled “AND DON’T EVER COME BACK!”. Not to worry there narcissistic pastry maker, you couldn’t pay me to enter your establishment.
In response to your reply filled with lies. First off, I would like to make it very clear that I have never disrespected your staff member in the past and concerning this particular incident your staff wasn’t even involved. Unless you consider yourself as staff. In fact the last time I was there I had quite a delightful conversation with her as every time prior. I merely offered you some friendly consumer advice and you began accusing me of being offended at your prices. If I found your prices offensive I would not have been a repeat customer. As I pointed out in our conversation my suggestions were merely friendly advice based on my years of experience in retail management and customer service experience. How you handled the friendly conversation I offered you was appalling to say the least. If you treated my customers the way you treated me as your customer you would have been promptly dismissed from your job and an apology would have been extended to the customer. Instead you reply with lies claiming that you asked me to leave when in fact I left on my own volition only to hear you yell a “DON’T EVER COME BACK” as I was already out the door. You were accusational, rude, disrespectful and insulting. I feel sorry for anyone who works for you. If that wasn’t enough you lie about my pleasant interaction with your staff. You’re behaviour is despicable to say the least. You turned a pleasant and complimenting paying customer into a huge source of bad publicity for the image of your establishment. I’m seriously not interested in the least in calling you as long as your attitude continues a path of self justification. Someone seriously needs to provide you with training on how to treat your customers as they are the backbone of your establishment. The only way I would agree to speak with you is if i saw a drastic change in attitude on your part. I’m typically a good natured man and I prefer peace above all but I refuse to allow my good intentions to be a vehicle for someone else’s...
Read moreIf you're looking for a little slice of Italy right in your own backyard, then Sweet Capone's Italian Bakery and Cannoli Shop is the place to be. From the moment you step inside, you'll be transported to the charming streets of Sicily, with the sweet aroma of freshly baked goods wafting through the air.
What makes this place truly special is their mouth-watering cannolis. I highly recommend trying the pistachio and sea salt caramel flavors – they're absolutely divine! The creamy filling is perfectly balanced with just the right amount of sweetness, and the crispy shell adds a satisfying crunch that will leave your taste buds singing.
But don't stop there – their selection of Italian pastries and desserts will leave you spoilt for choice. From the classic Tiramisu to the decadent chocolate-dipped cannolis, each bite is a flavor explosion that will have you reaching for more.
And let's not forget the friendly staff, who are always happy to offer suggestions and make your experience even more enjoyable. With its cozy ambiance and delectable treats, Sweet Capone's Italian Bakery and Cannoli Shop is a must-visit for anyone who loves authentic Italian desserts. 5/5 stars, no...
Read moreDo NOT get the cupcakes. Got one and it was gross and I used to love cupcakes so I think I can safely say I know what I'm talking about. Was cold, which is understandable as it was in the cooler, but it was also dry. Only thing going for it was the icing, but that was too much as well. The person I was with had a vanilla iced latte which was apparently really good. I felt very uncomfortable with the staff. From the time we walked in to almost going out they stared at us. The one staff member (I'm assuming) I finally made eye contact with and they immediately looked down at their phone (could've been on break or was a friend of the staff). The staff member behind the display had her arms crossed on top and stared at us the whole time although it was clear that we would be awhile deciding. The person I was with said that we would be awhile and the staff member finally picked up a cloth and walked a little ways away. I can't remember much about the staff member on till. The cannolis taste the same as the Lacombe location, so same...
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