Tandoor N Flame Restaurant & Sweets — Restaurant in Red Deer

I used to love the food. Not sure what's changed. I got delivery yesterday. The guy taking my order didn't even ask for my address. I had to remind and tell him before he hung up. Half hour later someone else called to confirm my order and still didn't understand. I finally got my food. The rice and the vegetarian aloo gabhi where great.The vindaloo,tandoori chicken and naan bread where garbage. The sauce for the vindaloo was wrong. It had sweet potato instead of potato and only 4 little pieces with 10 chewy overcooked shrimp. The tandoori chicken came with a salad that was in the same container as the chicken. Small and ruined by the sauce. The naan bread was as chewy as bubble gum. I never complain but my wife felt the need to write the owner. More out of courtesy then complaining. He called me and argued with me. Telling me knowbodys ever complains and questioning me on whether I knew what I was ordering etc.I was upset by his call and regretted calling. I told him... ok your foods amazing, sorry I called Just trying to get him off the phone. He insisted on giving me another meal I told him 7 would work. At 7.30 he showed up with the same order but he was too busy to talk. Told me he would call me later. Same as before the rice and vegetarian dish where good. This time no salad with the tandoori chicken. I guess at least I didn't get the mushy salad. The naan bread was worse. It was burnt and chewy.The vindaloo was horrible. Ya it was correct because it had potatoes instead of sweet potatoes and the proper sauce. But this time it was two small pieces of potato and once again over cooked shrimp. Would of thought he would look it over and make sure it was amazing. Huge disappointment. Next time I want good Indian food I'll either order somewhere else or cook it myself. Don't waste your money. Bad customer service and...

From the moment I stepped into tandoor n flame restaurant, I knew I was in for something special. The staff greeted me with warm smiles and a level of professionalism that instantly made me feel welcome. It’s rare to encounter such genuine hospitality, and I had the pleasure of speaking with the owners, who were incredibly kind and passionate about their restaurant. Their hands on approach really shines through in every aspect of the experience, and it’s clear they care deeply about their guests. And about the food. The moment I took my first bite, I was transported straight to India. I actually closed my eyes to fully appreciate the flavor, and it was as if I was back in the heart of India, savoring authentic, rich, and aromatic dishes. The flavors were so vibrant and meticulously balanced that I couldn’t help but feel a sense of awe. Each bite was an explosion of taste that stayed with me long after the meal ended. It’s no surprise when I learned that the restaurant is under new management, the care and attention to detail in both the food and service are evident. The chefs here are truly masters of their craft, and you can taste the dedication in every dish. From the spices to the cooking techniques, everything is done with passion and expertise. The experience at tandoor n flame is unlike any other Indian restaurant I’ve been to. The food, the people, and the atmosphere all come together to create something truly memorable. I’ll be coming back again and again, and I won’t hesitate to recommend this gem to anyone who’s looking for an authentic and delightful dining experience. This place has won my heart, my stomach is full, and my soul is happy. Thank you, tandoor n flame restaurant, for such an incredible experience. I’m a...

I live in a small town about an hr out of RedDeer for now but i have an extensive Indian food history. Problem is there is no Indian food where i live so i traveled to Red Deer specifically to this restaurant for Indian this day. It was a quaint little shop of a restaurant with Wednesday's being kind of slow I would imagine as i walked in. I sat down then went and got my plate that was kept warm so it was a good start. They had all kids of easy made meals at the buffet but only one staple, that being butter chicken. The butter chicken was ok but a tad sweet, as was most of their plates at the buffet. The chicken itself was fall apart but ultimately dry in the inside while the sauce was more sugary than savory. I was given the taste of a white processed sugar that was over done and not the subtle hint of a malt like brown sugar that works much better. They had a lamb masala dish that was well done so I had seconds of that. The other dishes were just different types of grilled veggie dishes that were particularly similar to each other and that's it. No staples that typically run a successful Indian food buffet. Like chicken tikki masala or palak paneer. Most every Indian food buffets serve Tandoori ckicken on the fly as a common, abut not here. That was very disappointing. The naan bread typically cooked in a Tandoori oven was cooked over a grill i am sure and thusly was burnt about 50 percent or more. Also the rice pudding was more of an instant than and low cook. Again, very disappointed. All in all I had a not as wanted meal. While i was glad to have Indian food in me, it was however...