Subway — Restaurant in Regina

I have had three experiences at this subway. The first tw where exceptional which is why the four stars but my last experience was not as good.

I came in with a gift card and a five. I got my usual order and an extra cookie. Total came to around $13. I had enough to cover the cost of my order plus a dollar and a half. I don’t like going Karen since I know working fast food isn’t fun. But I had my receipt from when I used my gift card (same location at about noon). So I am at the till I say I would like to pay with my gift card and the five. I gave her my five and swipe the card. She informed me I owed 3 dollars. I showed her my balance receipt and asked if she added the five. She said yes. I said ok but it should have covered. Did the math for her on my calculator and said something doesn’t add up. She said that’s fine but you owe 3 dollars. She then asked if I had any means of payment o could use for the remaining balance. I said no. She goes to the back and grabs $3.00 of her tips. I look at my receipt once I leave and realize she never rang in the five dollar bill. So I feel bad but at the same...

Location seems to be going down hill or the ownership is struggling. Started skimping on toppings. Ask for spinach and get 5 leaves sort of thing. Follow a recipe and don't put the right amount, not doubling the cheese when it clearly states it already comes with. Leaving trainees to operate the store by themselves. Asked her 3 times if there was double meat on my sub, which i was definitely charged for, and it barely has 1 layer of meat on it. Used to be a great location, but I find myself giving less and less chances here and going to the other locations more often. Previous experience here I actually went to another location as the store was open, but the door was locked and no staff around. Was about 10 min before they came out of the back and who knows how long they had been before hand. I know I wasn't the only one that drove away either as I saw a few people pull up and leave as I was waiting to see if there was even anyone there. Very...

Just came in for a sub and rice bowl and the artist preparing our order was beyond frustrating. It took 15 minutes to prepare 2 items. He was refusing to allow us to have plain chicken instead steak in substitution of steak in the southwest steak avocado. We ended up getting crispy chicken. When asking to add olives he was put right off and originally refused then only aded 5 olives to the bowl claiming it ruins the presentation. Then when charged we were charged for a different bowl and he charged an extra charge for avocado when it was part of the bowl to begin with. The employee was not pleasant. The entire experience moreso felt like we were putting the employee off to prepare any food. Not a great experience at this...