Western Pizza — Restaurant in Regina

I took my cousin there today, she ordered a Caesar drink and the spare ribs with a baked potatoes. When her meal came the potatoe was perfect but the ribs were absolutely horrible they were burnt black and so hard that she could not cut the meat with a steak knife, I cut the meat for her. When the waitress asked how everything was, we told her the meat was overcooked and disgusting and horrible. She replied yes I see and walked away. My cousin did not want to complain, and after trying to eat her meal, she gave up. Paid her bill and left. In addition the Caesar drink is in the smallest glass compared with most other establishments. I have been a regular patron western pizza for 20+ years, This took place at approximately 3:30 pm on Friday September 16, 2016. Very unlikely to return and not likely to refer anyone...

POOR CUSTOMER SERVICE!!! I ordered from this location tonight in Glencairn, I ordered a family combo for 4! It says on their website it includes a pizza, lasagna, dry ribs or wings and a salad and pop. I DID NOT RECEIVE my lasagna and got two orders of fries I ordered, covered in Greek sauce when I asked for PLAIN!!! I called and asked what was included in the order, the worker stated it only came with pizza, wings, salad and pop! What a rip off and FALSE ADVERTISING! Such a disappointment and waste of money! I will never order from here again! I called another Western Pizza location and told lasagna was included for the combo for 4! Never again will this place...

Always looked forward to ordering pizza from Western. The delivery driver was always awesome and made the experience so much better. Lately I find I don't enjoy the pizza as much and I believe it has to do with a new delivery person. My favourite delivery driver was always cheerful and bounced up my steps. She always chit chatted for a minute suggesting I should go to the restaurant and eat there of these days. It's amazing what the delivery person does to your experience. Wonder where she is now? Wish she was still...