Tim Hortons — Restaurant in Richmond Hill

Some staff members are good, while others are currently unable to speak English. The manager is very rude; I just overheard a conversation between a student and the manager, and it was apparent that the manager's behavior was racist. One individual asked the manager about submitting his resume, but the manager refused and spoke rudely. Additionally, a staff member lied to the individual, claiming that the manager was not on-site. Most of the staff are Asian and do not know how to speak English. Be aware of this kind of situation. It was a really...

I would like to take a moment to thank the hard working staff at this location. They are the sunshine of my mornings. I walk in and my coffee is ready to go. This location is about 10 minutes out of my way to work but it’s worth the drive any day. Friendly warm smiles every day. Would like to thank, Zohrah, Ahmad, Somi, Eun, Hanna,Ayshah. Thank you all for your kindness and hard...

Ordered green tea and some other stuff totalling 10+ dollars asked for some cream milk they said YOU HAVE TO PAY FOR CREAM MILK. little bottled cream milks you have to pay. I never ever pay for milk any other location when I asked and this lady ask me to pay because of what reason. Bad unkind customer service and bad food the lady who took my order was bad...