Japadog — Restaurant in Richmond

DON’T EAT HERE!

I ate at this JAPADOG at YVR and I would rate it as the worst restaurant at YVR.

-I got food poisoning after I ate here and literally felt my guts going upside down . I noticed rotten vegetables in my meal and a microwaved sausage that was half cooked.Being able to view the kitchen from the cashier, I immediately noticed some warning signs when they were preparing the meal.Hand washing was no where to be seen. Poor hygiene and sanitation. Caring of food looked terrible and seeing where it came from disgust me. -The menu is overpriced and portions are extremely small especially compared to Subways sandwiches although japadog is a hotdog place. -Although the staff was nice, I would highly not recommend eating here especially if you are departing on a flight from YVR Airport to reduce health risks like...

The last couple times I've gone the ordering is fine but the delivery is horrible. The staff need to be trained to call the#out louder. It's so busy and you can't hear what they are saying. This seems to be the consistent theme I've found when going here. The food itself is good, the staff are doing their best but I think it's a lack of leadership in having the system of delivery to the customer.

My order had a box of takoyaki on top which I didn't order. Even the receipt the girl had sitting on top of the order when she gave it to me didn't say that and I looked at her and said uhm this isn't mine but another staff behind her finally noticed on their receipts and she took it back. I understand staff may be new but that doesn't mean training and mentoring even if it's just a temporary job...

Wanted to try Wagyu and Cilantro and they are out of order. I had absolutely bad experience when placing an order. The cashier messed up the order and got confused with the combo order + an additional order of fries. In the process of fixing this order, they wasted approximately 25 minutes and ignored 5 customers (they have opted to go to nearby subway or A&W or Tim Hortons). Why did they place him as a cashier without training and also little to no knowledge of English communication. I needed to cancel the order which is...