Deluxe French Fries — Restaurant in Riverview

The customer service was horrible tonight. I waited a long time while listening to the staff complain. When my order was ready, the staff had moved on to their latest crushes and were pausing while packing my five meals to talk. The supervisor in back noticed my displeasure and came up front to tell them to hurry. The cashier acted like it was no big deal and was still laughing and not hurrying. The supervisor tried again saying, this customer has been waiting a long time. The cashier gave a snotty look and simply said, yes. When she gave me my order it was packed wrong. I asked the supervisor, aren't the small bags usually put in one big bag to keep the food warm? She answered, yes. The cashier adds, sometimes. I felt that the cashier was very rude to both me and her supervisor. If I were the supervisor I would have taken over and sent the cashier out back to be dealt with after. A write up was...

No masks, no distancing . If this is how they respond health and safety as it concerns to COVID then consider if they think food prep rules are important and contamination prevention etc. Doesn't look like these employees understand basic hygiene practices or are even concerned with them. Never eating there again . If you don't respect COVID you certainly don't respect any other rules around keeping people safe . It's education or lack there of that continues to put us all at risk. Oh and deluxe you guys are 100% responsible if someone gets sick and can prove it came from your restaurant making you 100% liable for all...

Decided to get deluxe in first time in years, thinking maybe they changed. Got a double cheeseburger and fries. bun AND burger was burnt and shriveled. Fries soggy and disgustingly salty, not to mention not one fry over 1.5". Like I got the bottom of the bucket with fry pieces. Kept pictures if they don't believe me. Why this is people's comfort food I have no idea. Literally go ANYWHERE else in Moncton or riverview if you want great comfort fast food. There is no quality or taste here. Just disappointment and a heavy coating of salt, grease and charred food.. deeply disappointed at this atrocious...