Pizza Hut — Restaurant in Rocky Mountain House

Ordered online - went to pickup on time. Upon arrival I was told 15 more minutes, then 5 minutes, then 5 more minutes.... well you get the idea. It took 25+ extra minutes. No explanation was given as to why I was waiting so long, even though I asked. When I asked to cancel the the order, then the food appeared. A simple explanation would have gone a long way - stop lying to customers about time.

Thinking it couldn't get more frustrating.....

The delivery driver (young girl) was hanging out with a friend while delivering pizzas. She was bashing customers right outside the door of the restaurant, including calling me a "b!tch". She did this in front of my family that was waiting in the car .... with the windows open.

We went to this place because it was highly rated. If I could give it zero I would. Save your money and go...

Took 30 minutes longer than it should have. I ordered online and they didn’t start cooking till I arrived to pick up. The shorter guy with the beard lied said it would 10 minutes when in reality it was 25. I have no problem in the food taking longer to make, but just don’t lie and say it is going to be 10 minutes when it is closer to 40. The shorter guy with the beard also handled chicken out of the oven bare handed without washing his hands or wearing a hair net. Waiting in this restaurant is also an incredibly unpleasant cacophonous experience due to the employee’s lack of inside voices. Even though they work in a tiny kitchen they feel the need to communicate by screaming at the top of their lungs. Will not be...

I walked in to place an order in June . I was told twenty minutes , that sounded great so I ordered and waited outside. After twenty five I came back in, some other people in line were told twenty minutes , and they had placed their order well before hand. They told me twenty minutes, I said they said that a half hour ago, . Very disorganised.

You don't please customers by misleading how long it will take for their orders. I did get my order after trying to cancel it. They said 8 more minutes. Pizza tasted ok . Staff were friendly, even if they had no idea how...