Dairy Queen Grill & Chill — Restaurant in Saskatoon

I got a large Oreo blizzard like I always do when I get something from Dairy Queen but today's blizzard had a chunk of peanut in it or a candy that contains peanut in it. This is the first it has happened in years and I am only giving it a bad review due to the way the worker on the phone handled the situation. There was no empathy or apology. I am allergic to peanuts. As long as I do not consume them, I can be around them. However, halfway through my large sized blizzard today, I took a bite into what I thought was an Oreo chunk and to my surprise it was a peanut. As a pharmacy student, I got concerned with what if others who are also allergic order today from a contain that may have had a chunk that fell into the Oreo container or in what is stored at Dairy Queen. Upon making the phone call, the worker did not offer an apology or anything, just went straight to telling me they cannot guarantee anything is peanut residue free. Which I understand, but I do not expect to have a physical peanut piece in my blizzard. I am just concerned with the way things were stored and was worried others would receive a reaction that is much worse than mine. I understand I can tell workers to sanitise between machines, but if there is a large chunk of peanut in my blizzard, then that isn't a sanitation problem but a contamination problem. I really hope the worker let their colleagues and manager know and checked the containers thoroughly. I really hope this doesn't happen to...

I could not hear the cashier due to the background noise.blenders, etc...my chicken fingers were dry. They seemed freezer burnt... I decided to gamble on getting a 1/3 lb flamethrower burger. The burger tasted great. However most of it fell on to my lap when I tried to take a bite. It subsequently fell onto my lap, then the floor. Thankfully it was mostly lettuce and sauces that fell. For dessert I decided to buy a 6 pack of buster bars... I realize that all portions, packages are getting smaller. But why am I paying $4 for 40 cents worth of Ice milk covered with a hard chocolate shell? Then I reached the highly anticipated chocolatey fudge strip? A piece of fudge approximately 3, maybe four looney thicknesses tall and as big around as a Looney, or maybe a Tooney. The middle of the fudge? No peanuts! Then the last chocolatey fudge strip at the bottom. Just slightly larger than the middle strip. Some peanuts were stuck on the bottom by the hard chocolate shell. Both the middle and bottom layers used to be the whole width of the ice cream! The bars are at least an inch shorter than they used to be. Why do you still show pictures of the older buster bars that have full width fudge with peanuts in the picture on the fridge? Dairy Queen was one of my top 4 restaurants... I Will still try...

On July 12th at 8:45 PM, my two friends and I went to DQ. We sat down at the patio while one friend went inside to get ice cream for all of us. The other friend brought chicken wings from Just-Fruit with him. As we were seated, a female employee turned around and asked, "Are you guys going to order?" I calmly replied, "Yes, we are going to order ice cream." Surprisingly, she retorted, "I am just asking why you guys are so mean?" This caught me off guard and made me quite upset, but I did not raise my voice or yell at her. Several other customers were present and witnessed the incident. It seemed like she took offense, but as customers, we felt offended as well.

When my friend came out with the ice cream, he informed us that the employee had spoken rudely to him while he was placing the order. Despite this unpleasant encounter, we still made our purchase and wanted to enjoy our ice cream on the patio. We couldn't understand why we were treated that way or why the female employee was so sensitive. It turned out to be a terrible...