I stopped by one afternoon and ordered a regular burrito. I was pleased to see that the employee did not overload the wrap with rice and beans, and the meat portion was generous and filling. The burrito was huge, and ended up being too much for me to finish. It's nice that you don't have to order the largest size in order to leave feeling full like at other Tex-Mex restaurants!
However, after taking my first bite I could tell something was off about the taste. I immediately noticed chunks of black-charred pebbles, and soon realized that it was overly-burnt corn. I had to pick through my burrito before taking each bite, as the bits of corn were rock-hard and tasted like burnt tobacco. I almost asked to have my burrito re-made, but as I continued to pick through the char, I was able to save the burrito and the taste gradually improved. It definitely made my experience a little gross, as I had to be careful between bites instead of enjoy my food. On the other hand, the server was polite and the dining area was very clean. I left feeling full - as if I got my money's worth - but fishing out burnt ingredients is obviously unacceptable.
On a side note, the following has nothing to do with the individual restaurant, but is more of a knock on the franchise itself. The "four topping limit" is a little absurd, considering the business offers a very unique selection of toppings. Roasted cauliflower and red peppers, chipotle coleslaw, chickpeas, and many others are ingredients you can't find at other Tex-Mex restaurants. These options give Mucho Burrito an edge over its competitors, but the franchise limits your ability to build a unique burrito before charging you extra. Even adding ghost pepper sauce is an additional 50 cents. At this point, I'm surprised they don't charge you by the napkin.
Regardless of my experience, I would consider giving this location another chance. Hopefully the ingredients are not over-cooked next time I stop by. Mucho Burrito has a very fresh-tasting selection that feels much less cookie-cutter than most Tex-Mex restaurants. However, I would be willing to give more of my business if the franchise reconsidered its cheap approach to the number of...
Read moreI love the food here and used to be a happy frequent customer, but since some recent changes in skimping out on the toppings for their veggie burritos and bowls I think I'll be sticking with Quesada and Taco Del mar. Even on the Mucho burrito they only put one measly scoop of beans, while the guy next to me ordered a mucho burrito that came with a large mound of meat. A veggie burrito should have extra beans allowed to make sure the meal is filling, satisfying and protein rich for those of us who don't eat animals. What's even more ridiculous about this is the veggie mucho burrito is only a dollar less than one with meat and beans are a far cheaper topping to serve than meat. That I had to pay extra to add beans that should have been there in the first place was beyond ridiculous and very disappointing. Bring back the extra beans on the veggie burrito and free guacamole to customers who don't put cheese or sour cream on their food, I'll...
Read moreStaff was friendly enough but they were out of veggie crumble AND cabbage, not to mention they had to scrape the bottom to get enough beans for one scoop. With their limit of 4 toppings combined with a voluntary recall on lettuce, what is left to put on my burrito? I asked if they wouldn't mind throwing in the guacamole for free under the circumstances, so the manager was called and insisted on charging for it. Offered to cut up cabbage and grill some veggie crumble (told it would take 5-7 minutes) while my grilled peppers and onions got cold. Additionally the nacho chips were cold and queso cheese was barely warm. Unsatisfying experience overall. (notably, a regular at the south location caught me as I was walking out and said that he too was disappointed in his Northside mucho burrito experience. "night and day" he said)... I Should've heeded the warning of the...
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