Visited from Ottawa — Worst service ever. Over 1.5 hours and still no food. We had to ask the server to bring out the food for the kids. Checked with waitress several times and she kept saying it’s coming but they are really busy, but there were maybe 6 tables max. That isn’t considered busy where I’m from. Waitress never came once to check on us if we needed drinks, or to let us know that our food will be taking a little longer. We had to inquire and find her each time. Very rude staff. For $25 for a sandwich, the service should be phenomenal. Big city prices, low quality food. From reading other reviews, this seems to be quite common at this restaurant. Unfortunately, the owner and manager offered no compensation other than a measly 10% off. Not even one comped meal. The “manager” advised us that he didn’t care if we ever came back as they have “thousands of customers a week” lol, highly doubt that considering this restaurant has 3 stars and awful reviews. A restaurant like this wouldn’t last one second in Ottawa. I doubt this restaurant will last another year. We left and went to another nearby restaurant (Alina’s) where we ordered and got served right away with lovely service. Don’t recommend wasting your money here for mediocre food and awful service.