Peace Restaurant — Restaurant in Sault Ste. Marie

ironically named peace…avoid this place for poor customer service reasons. as a person of colour and minority, my family and I were uncomfortable and felt unwelcome by every staff member we encountered at this location.

we booked a reservation for 5 at 8pm, arrived on time were asked to wait because our table was not yet available, we were told that we could be seated outside and have drinks in the meantime and when our table was freed, we could move back inside, which we agreed to. our outside table was not even set up properly, it was crooked and had to be fixed while we were already seated. there were no other tables set up for the patio either, it was strange that we were the only ones outside. anyways, our waitress was uninformed that we were still waiting for our table inside until we reminded her, she then had to check back with her coworkers. she returned saying the table is overspending their stay (2.5hrs) they have been here for more than 3hrs, asked us to wait another 20-30 mins. we were getting slightly agitated because why have a policy for 2.5hr seating time if it’s not being implemented when needed. we waited to order our food because we did not want to eat outside. we got harassed by someone on the street, one of us went inside to inform them and ask if it was okay to wait inside as they felt anxious/unsafe, the staff were not concerned with our discomfort. No one was checking in on us in timely fashion. At 8:45pm we went back inside to chat with the staff about if they’re implementing their business policy for seating times and how much longer we would need to wait for the table because it was getting ridiculous. The staff were extremely condescending and unapologetic, and at this point we were newly informed that whoever took our reservation wasn’t supposed to as the table we were waiting on had requested extended seating time and that we would need to wait another 20-30mins for it to be free’d up. This was not shared earlier and would have deferred us from waiting obviously as we were promised to be moved inside and it’s moving to closer to an hour after our reservation. They compensated our drinks fortunately, but as we were about to leave they tried to get us to stay (almost an hour has passed since our original reservation time). we respectfully declined as we were very upset and bothered by how we were treated.

honestly drinks were good and food looked great but it was not worth the experience we had & left a very poor taste in our mouthes. i hope everyone working there can learn how to communicate efficiently because it was astonishing how no one knew to firstly not take the reservation to begin with, and not pass that information over to us, then not have the waitress be aware that our party were to be moved back inside. they most definitely hoped we were okay to just be seated outside and it made us feel uncomfortable to be the only POC’s there… they tried to guilt trip us at the very end when the waitress attempted to get us to stay, as they then said the guests we were waiting on had just finished chemotherapy… what does that have to do with us and our reservation time? and why tell us this sob story at the very end of our stay? we were not apologized to ONCE for waiting for an extended period of time, the lack of professionalism and lack of friendliness is...

I will say Peace Has a beautiful interior and decor, although the stress emits off the workers. Not a single Asian person working..front or back?? I ordered the poke bowl it took rather long for a cold meal. And it may have been because of the business and stressed workers but that’s no excuse for the fact I paid over 25 for that disgusting fishy smelling dish. Please hire some authentic chefs with good experience. This is a disgrace to the Japanese and Koreans traditionally crafted meals. Ps I went on a Thursday evening walk in no reservations after a board walk. Next time I’d go with fluid patio or some other corporate owned restaurants if your looking for approval or to spend pointless amounts of money on food that isn’t worth it cooked by home cooks. Lower prices there isn’t anything deserving over $18 until there is some verification of an authentic Japanese or Korean or even just an Asian cook working unless you guys spent too much on the decor, it is really fancy inside. Although the staff also profile I will never bring my family back. Nor will I recommend even if you haven’t tried it. DONT NOT WORTH IT save your money for authentic restaurants such as Italian or Viatminese or Indian cuisine in town or down south where it’s done properly and not just a rip off. My husband even felt “sick” after the oysters and sushi beware ( Still over priced Makayla, still not an authentic Korean north ,south , Japanese or any Asian diversity just bigger un clean clean home cooks) you could change the team…. You just don’t want too! in the restaurant industry each and everyone of you’(s) is Replaceable this is a simple business tactic scheme obviously from the owners as they do not value authentic Asian cuisine I wouldn’t get too comfy Makayla. In five years when Torontians like myself all are up here this very restaurant will plummet into debt. As new authentic restaurants move in. Simple DO NOT WASTE MONEY HERE SAVE TO TRAVEL OR EAT AT AN...

This place is so nice, genuinely. Plethora of gluten free, vegetarian, pescetarian, and meat eater dishes. Alcoholic drinks are phenomenal with so many option, plus delicious mocktail options. The variety of cultural food makes me so happy, on top of the various spice levels of all the dishes. They have a style where food comes out as it's made and not all together which I thought I wouldn't like but I actually really enjoy. Plus it's not like a 20 minute wait or anything, just 2 or 3 minutes apart which ends up being really nice, especially when you order multiple dishes. The music, to be honest, was just a little too loud. But the lighting, the seating, so lovely.

Also, they don't take the menus which is probably my least favourite thing. My wife and I ended up putting it on the bench right next to us so we could have room to eat, but then someone came to sit next to us. My wife went to move the menu out of their way but before they could a waitress grabbed them. We thought, oh they must've just forgotten to take them. But then she came and put them on the other side of her...very weird interaction.

All in all, very lovely restaurant, knocked our anniversary restaurant out of the water so definitely will be back. Plus, they give you chopsticks alone with a fork and knife for your food. On top of that, all the lights are dim, so no getting blinded by fluorescent lights while...