Habaneros Grill Mexicain — Restaurant in Sherbrooke

Minimal explication for new comers. I felt like I was bothering the workers by asking questions even though I was alone in the restaurant. Staff were not rude but they didn't make me feel like I was welcome and were happy to have my business. The food was very Mediocre but the portions were decent. The way the tacos were assembeled made it hard to handle, they threw the sauce and cheese on top of the tacos but when I say on top, it wasn't even in the shell so when I opened my package and tried to grab one, all the sauce and cheese had flipped over in my take out plate and was not part of the tacos anymore, it was just "a side dish" that I had to eat with my fingers since they did not include any cutlery. This was not due to the dish sitting in my car for hours since I ate in the parking lot 1 min after I purchased. They asked me ID (which is fine because you don't want someone from a red zone eating in your restaurant) but they also required I register by scanning my phone to their machine in order to eat inside. There's an application I needed to download therefore I ate in my car since the process was complicated and tedious. Being not everyone has cellphones, I found this to be an odd practice since this is not required by the safety measurements put in place by our goverment. If I owned a business in this day and age I would try to facilitate the process for my clients and make their food experience enjoyable. The food was pricy, 3 tacos for 16 dollars and no side dish or drink (unless you consider all of my toppings flopped in a corner of my take out box a side dish).For this price, there's way better restaurants in Sherbooke. I would not recommend this place nor will I return. If the staff would have been nicer, that the tacos would have been properly assembled ( my 6 year old could have done a better job) and not just thrown in my take out plate with the sauce and cheese being barley on top and basically useless, I would have given 3 stars. To add salt to the wound, they charge an extra 2.50 for the guacamole ( which in my opinion is the bases of tacos) even if you do not take all their offerings in the choices you have there's not possibilité to swap them for guacamole. Also, no lime is given, like really? This should be mandatory with each order, it's tacos and Mexican food, again, it's the bases. When I arrived and asked how it works, they told me "think about us as a Mexican subway. My bad, I.should have taken the clue and gone elsewhere.I would recommend going to El Tabarnaco which is by far a better meal, staff is much nicer and general ambiance is better. This should have no more that a 2.5 or 3 star rating max, much better Mexican food for the same price in Sherbooke. I'm glad I tried though because now I know not to go and can advise my peers not to go...

I really enjoyed my chicken burrito bowl. It was generous, super filling, and even though the price is a little steep, it can literally be eaten of 2-3 meals (I did get extra chicken though). The burrito (which we got with the pulled beef) is the size of a small infant, and can therefore also be consumed over multiple meals, which is awesome.

By the drinks fountain, they have a bunch of hot sauces which is amazing if you like spice (do try the chipotle tabasco and the scotch bonnet as they are very flavourful, but at your...

Comment décrire ma visite ? Probablement la pire expérience de restauration que j’ai vécue tout simplement. Je peux comprendre que des problèmes techniques surviennent et qu’encore aujourd’hui les caisses peuvent être défectueuses au point de ne pas pouvoir payer avec nos fameuses cartes crédit/débit. Ce qui est inconcevable, toutefois, c’est de faire attendre ses clients pendant plus de 40min avant d’enfin prendre l’initiative d’appeler son gérant pour trouver une solution. Ce qui est encore plus inconcevable c’est que ledit « gérant » (qui devrait sincèrement comprendre comment fonctionne un commerce) décide de jeter directement la nourriture fraichement préparée aux poubelles et de renvoyer les clients ne pouvant payer en argent comptant. En 2017, comment peut-on encore décider d’effectuer un tel gaspille ??? Niveau gestion c’est pas seulement 2$ de préparation qui est jeté aux poubelles, c’est également plusieurs futurs clients qui se refuseront à ne plus jamais retourner dans ce commerce étant donné l’affront. Non en 2017 je n’ai pas toujours de l’argent comptant sur moi et je serais retourné volontiers à ce restaurant si on m’avait au moins offert un semblant d’excuse ou une solution alternative. Au lieu de tout ça, préparez-vous à vivre une expérience digne de « Kitchen Nightmare ». C’est dommage, j’aurais bien aimé goûter à la nourriture, mais les poubelles y ont eu droit avant moi. Petite astuce de gestion gratuite : la personne qui paye habituellement et qui doit revenir dans votre restaurant ça s’appelle un client et habituellement...