An Outstanding Example of Subway Sandwiches. One of my issues with Subway is that even though it's just a sandwich place, consistency is key. Some places make good soup, some places make good, fresh bread, some places have crisp vegetables, and then there's this location of Subway in Sherwood Park.
I first came by this place months ago, and everything was on point. From the soup to the bread, to the vegetables, to the speed of the staff, this store performs at the highest level for nearly each and every time I have visited.
Inside, the decor is somewhat out of place with very admirable glass vintage maps of the New York subway systems. Otherwise, the restaurant is kept clean, the seating is very presentable with couches and chairs, and even features a little fireplace.
Uniquely, this location features a drive-thru, which is rare for Subways of this area. While you may place your order at the drive-thru just as you imagine, you will have to remember your vegetables by memory if you are the type to improvise each and every time. There are no references on the drive-thru window for you to use at this time.
Also, this Subway also sometimes features the cutting edge that other locations don't. You may find Subway pizzas, and other surprises here to try out!
I love this location, and I make a point to come here when I am...
Read moreIf there was a choice of zero stars I would put it .
Now here's the thing I work in customer service. So I know what is expected . So my boyfriend and I went into this location for dinner . It was quite busy so we were very patient . When it came to our turn the guy seemed a bit stressed. So I knew what I wanted and I told him. Happily if I might add .
It came to the toppings and he told me i could only have so much veggies . No extra, which confused me as I have never had an issue anywhere else . So I asked when it came into effect and he ignored me . So I asked again and he ignored me . He didnt ask if we were staying or going. We were going to stay but he made us pretty uncomfortable with me asking telling me I can only have 6 pickles and no more then that .
Now I just want to say I did use my please and thank uou and I was extremely nice . I am very un impressed with this location and how they treated their customers . I was ready to buy a full meal when he just made me feel very unwelcomed .
By the way I will be sharing this all over . The unwelcoming feeling I got was so...
Read moreDo not order catering from Subway. I ordered 29 subs for our hockey team, received 28/29 sandwiches and EVERY SINGLE SANDWICH was prepared incorrectly. There is a catering form that provides the very simple options for large groups for ease of preparing the sandwiches and it was still wrong. Having to hear feedback that the vegetarian sub was only bread and tomatoes was horrifying. Can you imagine having to ask someone to pay for their bread (the tomatoes were the one item that was requested to be LEFT OFF the sandwich)? I also chose a window of time to pick up my order. Was it ready in that time frame? No. After speaking with the management multiple times, I was provided a 50% refund on 29 sandwiches. I was given 28 sandwiches. I have been waiting for a full refund for weeks. Horrible business management and will never use Subway for...
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