Wendy's — Restaurant in Sherwood Park

One star is too many. We live on the outskirts of the city. My husband and I were heading home separate so he stopped and grabbed the kids JBCS easy cheap and the nutrition doesn't make me feel like a horrible mom.

My 8 year is very picky he will only eat it with the patty, bacon and lettuce only. I check everytime, 50% of the time I hand it right back.

Today my husband didn't check gets home, texts me and I was at sobeys so I told him to send me a picture and I would go grab him new ones. (We had no other dinner plans before hockey) keep in mind I'm actually in a hurry.

I go in and 2 different ladies ask me if it was in the dinning room or the drive through. I said I didn't know but they kept going back in forth so I called him. He cam in the dinning room because drive through was busy.

They carry on to making other people's orders, no big deal.

After being there for 20 min I asked how long it will take and she said can you just wait... asked again about the dinning room and if I had the burgers, I said no we live 20 min outside of town he was home when he saw it was made wrong. Cause that's where my kids are.

She said the burgers have to be there and they were not making it. I was pretty fired up first time rasing my voice to someone but my kids in public. I asked them if they planned on telling me while they seen me waiting for 20 min that they didn't plan on making them... she asked me to wait and like 5 ladies were hanging out by the drove thru I then hollared can someone come speak with me...

At this point I said do you think I'd lie for 4 dollars... I'll buy the burgers for the love of God can I please have them made..

I probably didn't say please actually.

In hind sight I bet they thought he sat in the dinning room ate the burgers and then I was complaining an hour later... what throws me is the blatant disregard to help me, the slight ignorant giggles. I asked her 8 times if she was the manager finally she gave me the burgers and told me to check them. (Which she said early he should have checked them before he left)..

Anyways we won't ever eat there again. Sadly I probably won't boycott all wendys because my very picky child will eat that. And it's not deep fried so it's an easy quick meal.

These two burgers took more then an hour of my time today.

And I would like to apologize to every person who heard me yell while eating...

I really can't believe that there is someone with no common sense when taking an order at the drive-thru. I went to this particular Wendy's on Canada Day. It wasn't particularly busy at this time. There was one vehicle in front of me and they were at the window already. After the cashier welcomed me, I proceeded to place my order. I had mentioned that I wanted a Dave's single and before I could say any more, the cashier asked me to please hold. After what seemed to be about 2 or 3 minutes of waiting, the cashier came back on and told me the item I ordered, the cost, and that they'll see me at the window. The cashier didn't even ask if I wanted to order more and just assumed that was all I wanted to order. I had to actually raise my voice to tell them that I had more to order, so that I don't get cut off and not get attended to. When I ordered a kids meal of 4 chicken nuggets, I was told by the cashier that the smallest order of nuggets is 6-pieces. I then asked if they don't sell kids meals anymore, and if so, they need to update their menu so as to not mislead people. The cashier finally clued in that I was ordering a kids meal. When I pulled up to the window, they had a large drink of some sort to hand me. I had to ask what that was for and if it was for free. I'm still trying to figure out how anyone could have misheard large fries as anything else. So yeah, head to any other Wendy's if you want service with...

Was trying to order two small frosties and asked if I could see the cup size before ordering since there were no cars behind me and only one ahead of me, the manager said I could order now and change the cup size later or just pull ahead so I pulled ahead and then instead she proceeded to tell me that I had to come inside instead of just taking my order. I used the drive-through because I have a four-year-old and a six-year-old and they don’t need a full size sugar frosty I want to limit. This is why I wanted to see the cup size 1st. She was excessively rude and instead of just taking the order, she sat there, wasting her time arguing with me, trying to tell me that there were people behind me and that there was a line yet I was the first one there my service came first this is why I pulled into the drive-through to get service right away. I didn’t want to wait for service or I would’ve come inside and drive my children out of their seats inside and then back into the truck When I really wanted to just do a quick transaction that’s why I was getting fast food I would give zero stars if I could with the attitude and the garbage service...