Subway — Restaurant in Springwater

This subway sub store in Elmvale is the worst I mean the worst subway store that I ever ordered from . First I get up to drive through and employee said just one min please, that was the only best part of this story. Looked at my clock in my car and after 6 minutes I think he forgot me. NO I said on speaker hello he comes on and says sorry one minute I said it’s been 6 minutes already. So I had to wait and wait and wait finally after 9 minutes waiting to place my orders, I placed my order only 1 sub just me for dinner so as I said to him Canadian club then I went to say the toppings and he says ok just a minute he said he’s just starting my sub with the meat so another minute then he asks what toppings would you like so I said green olives, onions, and sub sauce, salt and pepper. So I said all of them really isn’t a lot being in that profession he should be able to remember 2 toppings and only 2 I mean easy to remember sub sauce and salt and pepper. So I had to say my toppings and only one at a time lol lol I thought I was on some sort of tv reality show lol. Sorry you would think of the same thing that I was thinking. So finally he says pull up please so I do and he is still working on my sub. Just as I’m going to tap my interact to pay for it and a customer that was behind me also waiting. This guy was let’s say a little pissed ya right and way he reset my bill and then I could use debit card to pay for one sub. I wasn’t thinking right because of the service I was getting sucked I just wanted gone from here. So I get home with my sub take out of bag and napkins and the bill was there so I looked and holy cow he charged me for a combo. I didn’t ask for combo because I have pop at my house. So here we go again having to deal with him again, I said to myself i shouldn’t of been treated like that and being charged for a combo that I didn’t ask for. Anyway I wasn’t going to write a review but when I tell friends about my situation they where the ones that said by doing this you are warning other customers that want to grab a sub just be ready to wait for your sub like quite a few minutes and hope you don’t have to order 2 or 3 subs lol call and tell the wife your going to be a hour or so, she says excuse me so I explained to her and she also said warn others if there not in a hurry then you will be ok to wait the hour. I’m sorry being so blunt about this matter but when this happens for the second time going there and thinking he may of had a bad day but no he’s fine just not good at his job. That was about 3 weeks ago and friends finally got me to write this for others. So like I said if you don’t mind waiting for your sub at least 10 to 15 minutes then you will B ok then but if you order more then one sub I’d say 20 minutes and longer. I hope this helps others. I just looked again at there reviews and lol I wasn’t surprised at how many customers had the same problem as me except I was over charged...

I went in at 9:20pm on a Wednesday evening. The girl working was started to clean up for close. She immediately looked annoyed that I had come in. On the door it says they are open until 10pm. Anyways, no hello was given. First thing she said was I couldnt get any hot meats and nothing could be toasted. Ok so I got 2 turkey subs for my daughters, which she started. And then I started giving the other 2 orders for my husband and I, and she said listen I am closing and I dont have time for this. I wasnt sure what to say. I wanted to say forget it and walk out. Anyways, she rushed through the subs like a mad woman. Someone came in while I was waiting and she sent them away saying she was closed. Anyways, not great customer service and very rude. Usually when a place is open until 10pm, thats when they close. Not a half an hour before. Wont be going...

Stopped here along the way. Staff makes you feel like an inconvenience. They drag their feet, and even then can’t prepare a half‑decent sandwich.

Ordered two footlongs, one with veggie patty. The patty was frozen fine, if it’s heated properly. Instead, they thawed it twice, never letting the timer finish, then toasted it with the bread… and it still came out hard and frozen in the middle.

Lettuce was dry and nearly black. Asked for “a little” dressing got it drowned instead.

What good is a Subway that, despite being toasted and “cooked” twice, still serves a frozen patty? If staff can’t pay attention to something this basic, it’s absolutely pathetic.

The place looks new, but probably only because no one visits… and after this, I...