The Canadian Brewhouse — Restaurant in St. Albert

I had an order of free nachos in the app to celebrate my birthday and so had a bunch of family come out for a dinner with me; that was thee worst decision and I spent the night apologizing to my family for asking them to come. We got seated for 645 as a table of 8. It took literally 45 min before drinks were at the table and you just hoped you didn’t need a refill because it likely would not have shown up. We order the nachoes and AN HOUR AND 15 Min later, they arrive with the rest of the food? Apparently they didn’t understand that we asked twice for them to come first, as an appy for the table? We had three kids with us, they were starving in the time it took for food to come. When we asked for plates for the nachos and silverware to eat, 6 soaking wet (literally puddles of soapy water running off them onto the table) were put down, I had to ask for a rag, and 5 (FIVE) min later, a stack of napkins is thrown on the table. And for 8 people, we were given FOUR FORKS. I guess we were meant to share?? And we were supposed to ask for a knife separately?? I don’t understand that logic… The Canadian burger so soggy, the whole bottom half the bun was falling apart, resulting in having to eat it like a mushy stew. The floor manager came over after we had asked for the bills to apologize that “she thought she could work the shift herself and then they got slammed”. Define slammed. There were a tonne of waitresses and bus staff… the place had empty tables and chairs galore… but… maybe that’s slammed? Offered dessert… no thanks: supper was sub par, and what should have been a relaxing evening out, turned into a three hour mess. Kids are tired and we are now beyond the time they are permitted to be there per your door. So thanks for the half hearted attempt to throw something our way, but way too little and a lot too late. Will certainly not be back as there are way more places who are family friendly, understand that I want to spend my hard earned money in a place where I’m not having to stand in the path of a waitress who is avoiding eye contact when I’m trying to ask if I can have a fork to eat with… Save yourself your time, money, and patience and...

We decided to take the family for a fun lunch on a day off. When we arrived at around 12:30, it wasn't too busy but there was a single waitress waiting on all the tables so it was about ten minutes before she even acknowledged us. Our table was supposed to be clean but I noticed that there was a huge sticky smear across the table and asked for a cloth. The waitress said she would come clean it for us. ( Ten minutes later...) I ordered the Cobb chicken salad for lunch ($20.99) and the rest ordered sandwiches and burgers etc. After about a fifteen minute wait , our food arrived. My salad was crammed into an angled bowl and I noticed that there was no cheese anywhere but a pile of onion hidden in the middle of the salad instead. We also noticed that the cutlery that was left at our table was dirty. When the waitress came back, I showed her my salad and asked for it to be made according to the menu. (I hate onions so double checked, no onions listed in the salad.) They took my salad away and I got to sit for another 15 minutes while the rest of the family finished their meals. My salad finally came back out after everyone was done their meals. The manager came out and apologized for the error but didn't seem to notice how much time past until the replacement came out. Best part... We were charged full fare for the whole shooting match. I guess it's an ok place if you just want to hang out with friends but definitely don't go for the outstanding...

April 1, 2024: Ordered the nachos and sad to see it is half the size it used to be and price went up to $24.99! Rip off

Tip: Download their app and get a free order of cheesy, yummy garlic fingers with either marinara or donair sauce for dipping (I prefer the marina - donair sauce was too sweet).

I agree that the food is way too expensive for what it is. A small burger with fries served in a fancy box is not worth $17. We visited on a Thursday for the $5.99 special but we were an hour early so we ordered off the menu. Hubby got beef dip which he said was okay but the au jus was weak and lacking depth. Both meals were around $16-17. Not worth it.

I observed alot of staff just standing around and I thought their "call system" is unnecessary. I also don't see the reason to serve fries in a cardboard box as if this is a fast food joint. Just seems like an added expense to me.

If they get rid of the call system, box for fries and cut down staff, they could reduce prices and give customers a better value.

I do like their large selection of beer on tap though...but that's about it.

If I was to ever return, it would only be for the weekly special which kicks in after 4pm.

Went here for the Valentines day special which was two 7oz steak, mash,.veg and 1xbottle of wine for $45. The portions were...