We waited 5 minutes before even being acknowledged with a simple hello (they were not busy). A customer ahead of us ordered a food item and she requested for it to be remade because it was too greasy and gross. The staff gave her a hard time about it and she was nothing short of kind and patient. She waited a good 10 minutes or more and during the wait, the staff gossiped and made fun of her and her order in the back. We were told one of our pizzas was made wrong and we asked to have a refund for the entire order. They asked why we wanted a refund but the truth is your customer service stinks, your attitude is terrible and it’s an inconvenience for you to do your job correctly. We took our...
Read moreUsually great pizza although it can be a hit or miss. Even when it's really busy, the quality is not always there.. seems like they are actually lighter on the toppings when it gets busy. BUT.. I can truthfully say that every staff member I've ever encountered there has been super friendly and kind! On more than one occasion when I've come for a big order, the staff has helped or offered to help me open the door and/or carry things to my car! Other places never...
Read moreWhat happened to this business?? Why did it go so far down hill? Used to be a man named frank that ran the place.. pizza was always hot and ready on the rack anything u needed he had prepped and ready to go.. now they make you sit out side for like 45 minutes to an hour for your hot and ready pizza.. if your do not have food ready just become a delivery service no? Why claim to have food ready but never do? 😕 asking for a...
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