Popped into Romeo’s while in Stratford for a play. I have been in Stratford many times for work and pleasure but this was my first visit to this establishment. We were on a tight timeline - traffic was heavy getting in, I “may” have taken a wrong turn as well, and we were starving. Nothing wrong with Timmies, but we wanted something with a bit more culture, and “Romeo’s” was on the nose following a quick Google search. Parking was ample, fortune smiled given how busy the town can be when a show is on, and when we went in there was still available seating. We notified the hostess of our timing dilemma, and her immediate response was not to give us a firm “no” or false assurances, but “Let me check with the kitchen and see if we can accommodate you.” Brilliant! And, thankfully, they could. We kept it simple - two sandwiches, one fries and one salad with a couple of pops. We even ordered the same sandwich - the Grilled Cheese Deluxe, a sourdough bread delight packed with cheddar, mozzarella, Brie, bacon, caramelized onion and a fried egg. (Eyes, meet stomach!) The sandwiches were amazing, even if it was more than I am capable of eating for lunch, and the fries were deep brown and crispy and well seasoned. Perhaps my wife was smarter with the salad - fatty cheese and bacon with fried egg and onion on a grilled bread was maybe a bit too much heart-clogging goodness to put alongside fries - but the flavours were cleverly combined and created an outstanding bite. The feather in the cap for the team was the service. The hostess had alerted our server of our time needs, and I saw her communicate this to the kitchen when she brought in our order. The kitchen team nodded and gestured to us, clearly aware of their part in the process of getting us fed and out to our show. Great communication between all three levels in the restaurant! Finally, our server brought us our bill and machine in our final bites rather than waiting for us to ask, noting that she didn’t want to pressure us but that this way we could pay and leave without delay when we were ready. Sensitivity to a customer’s needs is just as important as the quality of the food, and while I might have knocked a half-star off because I needed to do 15k steps to burn off the delicious calories, the team gained at least that much back in their exceptional...
Read moreMy friends and I Went to Romeos for lunch, there were 4 of us in total. We could tell it was quite busy from the lineup and how many people were in the restaurant when we entered. I ordered a cowboy burger with fries and enjoyed some cold beer on tap. My server Nancy was attentive and promptly took care of our table and our needs. We got our drinks quickly after we sat down and thoroughly enjoyed the friendly, welcoming nature of the staff and restaurant. Having amazing service undoubtedly elevated our dining experience. I am speaking on behalf of my friends and I, all of us had a lovely time. It appeared that Nancy was the only server on the floor and she was working VERY hard to attend to every table. She did mention they were short staffed today but it did not affect our dining experience whatsoever. We were in and out in good time and made it to our play precisely when we wanted to. Overall amazing food, service and atmosphere. We will certainly be back to try more items on the menu when we're back...
Read moreWe went here since we ran into poor service at the Best Western restaurant for breakfast. The menu here is great as it offers some different options for the casual brunch staples but still has the typical pancakes, French toast, Benedict for those who prefer simple. Prices are not bad, ranging around $12-20 for the entries. However, the cafe doesn't open (at least on Saturdays) until 8:30am. When we arrived at 8:50am the place was 80% full with two waitress running around trying their best to manage. A table near us with menus walked out since it didn't look like they'd placed an order yet. All in all, took almost an hour for food but the waitress did her best to keep us informed. While waiting we saw more staff arrive, by 9:30am or so they managed to get the patio open and the restaurant flow seemed less frantic. Overall, the spot is nice, the staff were doing the best they could. Recommend going mid-morning to this spot if they still are short staffed during the...
Read more