Starbucks — Restaurant in Surrey

May 17, 2025

Just had a great experience at the South Point Starbucks drive-thru! The barista taking the order was very sweet and polite, making the whole process smooth and pleasant. Regan (apologies if I spelled her name wrong) prepared my favorite cappuccino — and as always, it was absolutely perfect. Thank you, Regan! I’ll definitely be coming back again to enjoy your amazing coffee.

NEW POST - Thank you & Hats off to you Malik and your team and also appreciate Ari for making such a delicious cappuccino- you made my day today. I’m blessing you with every sip I’m taking. I hope to see you soon in my next trip and you making my cappuccino. ARI you are blessed😇💐💐💐💐🥰 Thank you again 🙏

cappuccino from you OLD POST - Alycia thank you for making such a yummy and apt flavour of cappuccino. You’re such a humble and sweet and professional person💐🥰It just tasted same n delicious the second time my brother got it for me. I hope I could see you everyday n place the cappuccino with you. Tooooo Good 👍 Alycia, you rock! Thank you again. Look forward for seeing you again placing the order for...

I had to put atleast one star to write a review but I don’t feel they even deserve one star. I called them half an hr before I got there and asked them if they had a specialty drink and they told me that they do, I confirmed the time they close and told them I couldn’t wait to try it and id be there soon. I drove 20 min there ordered my drink again telling them that I’ve been dying to try it! They took my payment and I waited for my drink.... a few min later they came to me and told me they couldn’t make it cause they didn’t have all the ingredients to make it and to order something else. I reminded them about my call with them 20 min prior to showing up and they confirmed that they have it and that I was coming! I got cut of by the barista saying “well I’ll just refund your money”. I got no apologies for them lying to me about it or that I wasted my time and gas for a 40 min drive there and back home for nothing. NEVER coming back here again. Thanks for...

I always regret choosing the drive-through at the Starbucks in Southpoint, South Surrey—it's become a reliably frustrating experience. Every time I go, it takes forever to get my order. Today, I waited over 15 minutes for a simple coffee and a snack, even though the line wasn't that long. The service was horrible; the staff seemed completely disorganized and rushed, probably because they're always short-staffed, as I can only guess. What made it even worse was the complete lack of any apology or acknowledgment from the baristas. They just handed over my items without a word, as if long waits are the norm. I've dealt with this multiple times now, and it's disappointing because I actually like Starbucks' products, but the poor execution ruins it every time. Save yourself the hassle and go somewhere else if you're in a hurry. Starbucks, please address your staffing issues—this location needs some...