Just in Thyme Homestyle Eatery — Restaurant in Sydney River

Have been here three or four times since the place opened. I live in Halifax, so it's only when I visit family in CB that I get the chance to go here. Tasty, homemade grub. The owner runs the place and is very friendly. I can't comment on the items I tried awhile ago because it's been too long to remember details. However today, in Dec 23 2023, I came to eat breakfast in with my parents. They opted for the table furthest in the rear to avoid any draft near the door. You get in line to order and oay in advance, and they bring the food out to you. It took about 15 mins today I would say, and it was busy. The owner mentioned that once they sold out of all the breakfast items, they'd just close for the day and reopen on the 27th. We got there about 10am and were lucky we didn't wait any longer bc it lined up a good dozen people after us. There are maybe six tables or so, that seat four each. Many customers are take-out obviously. Anyway, I enjoyed my breakfast burrito. Comes with bacon, ham, sausage, cheese, veg, side of potato. I asked for mine with just bacon, as I don't like anything too heavy on the meat. The size isn't very big-looking, but that's exactly how I like it. I ended up quite full and struggled to eat the full thing. I highly recommend getting the potatoes grilled (very tasty with some caramelized onion) vs the deep fried home fries. My dad said they tasted fishy, as they are cooked in the same vat as the fish cakes I guess. Nonetheless, I remember enjoying their poutine before, as well as the sell-out popular fish & chips on Good Friday. (Call in advance!). I definitely will come back here another time, not during peak hours, and try some...

Terrible service. Came with my family on Saturday and we were told the food wait was 30 minutes, then 5 minutes later it was going to be over an hour wait. It was obvious that they were prioritizing the mobile orders instead of the folks sitting in front of them and the waitress basically told us that. I even inquired how it made sense to do the 40-some mobile orders first rather than spend 5 minutes to make a breakfast for a table sat in the actual restaurant. I got a pithy response that they ‘prioritized everyone’. We got up and left, and presumably she alienated the next guests with the same message.

If you want an experience where you feel like a valued customer, I suggest going somewhere else. The place clearly has its priorities to just make a buck. We have been coming for about a year now, but will not spending...

Very strange experience. I went in on a Thursday afternoon for a sandwich and soup. It’s a diner, this should have been no issue. The young lady taking my order was beyond confused. I’m not sure what was happening. She couldn’t take my order. I inquired in regards to a side soup vs a bowl or soup. She replies “I don’t know”… No problem… but would you mind figuring out the answer?

All in all, extremely weird experience. I wound up not ordering anything and going elsewhere.

I don’t blame the young lady. She clearly hasn’t been trained properly. And was not receiving support from the older lady who looked like she “ran the show”.

I’m not sure how businesses like this survive. They failed at the most basic task – take my order in...