Today I had an upsetting experience at Kenny’s Pizza located in downtown Sydney. I asked to use the restroom and was refused the key. I understand that downtown businesses deal with real challenges—especially with drug use and people using washrooms in unsafe ways. I completely respect the need for caution.
But I’ve been ordering from Kenny’s Pizza from past several years. I’ve supported them regularly, and yet, there was zero acknowledgment or respect when I simply asked to use the washroom. I was turned away like I didn’t matter—no consideration, no basic human courtesy.
Yes, policies exist for a reason. But employees should also be able to exercise judgment. Not every person who walks in is a problem. Sometimes, it’s just someone who needs to use the washroom, nothing more.
Because of the way I was treated, I’ve decided I won’t be returning to Kenny’s Pizza. I know nobody...
Read moreMay 27th 2023. I placed an online order. Small combo and large half spicy chicken and half deluxe. I selected no onions in the list and under order notes I added no onions on deluxe side in capital letters so it would be seen. I pick it up and pay for it. After a 45 minute drive to a friends summer home for my birthday, I discover onions. I don't know how this could have been missed. Its even on my receipt no onions. We are all suffering from high prices right now. But paying 50 dollars for a something I could not enjoy is pretty bad. I wasnt driving back, its a long drive. Needless to say. Ive been a dedicated kenny pizza customer for years. Extremely disappointed. Id gladly change this review if corrected. But there online contact form is broken. And this seems to be the new trend with...
Read moreAfter a long day of driving the Cabot Trail, we returned to Sydney late. Kenny's Pizza was open and an inviting sight! Parking is ample and with 11 people to feed, we were glad to have the space mostly to ourselves. We ordered a large veggie pizza with peppers and one with ham and pineapple. The pizzas were pipping hot and delicious... We also ordered small bites - mozzerlla sticks, fried pickles... which were very tasty! However, they came out after we got our pizzas! Needing more, we ordered another meat pizza which came out fresh and in no time! All in all, this place offered a variety of pizza and food options. We tried their toasted sub sandwich... which gets a quick run through the oven so that the cheese gets all melty! There are lots of different drink options and sides to...
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