We made no reservations for dinner, and other restaurants in town had long queues, so we came here. The place was half-empty and had a somber vibe.
We stood alone at the entrance for 10 minutes, with the restaurant team passing by us but not acknowledging us. At one point the host swung by and instructed us to keep waiting with a finger gesture and one word, no eye contact. After 10 more minutes the host signaled to us from afar -- beckoning finger gesture -- to come to a table, and handed us menus.
The menu was outdated, think General Tso's chicken and seafood chowder. We made our choices, then sat in the eerily quiet dining room, waiting for a waiter. About 20 minutes into this sitting experience the waiter came and immediately informed us that three dishes were not being served tonight, and these happened to include the ones we wanted.
That was the point at which we decided it'll be nicer to stand in line at...
Read moreWe enjoyed a lovely dinner here. We arrived later in the day and missed our opportunity to make a reservation. We spoke to the Maitre'd who told us to come back in 1.5 hours or so and he would see if we accommodated us and we got a beautiful Waterview table in the enclosed terrace overlooking the marina. As hotels guests, there are a lot of great things to do while you wait~ mini golf (basic, do not expect the windmill arm swings above the hole), puzzles set up in the common area, a bunch of reading nooks, pool, lawn chairs and a few upper decks where you can enjoy a river view beverage while you wait for your table. There is also a lounge with live music and a small bar, a few shops and the grounds & gardens are beautiful. The food was good, a fair selection of wines and cocktails. I would have given it a 5 star but I didn't enjoy my main course, but my husbands...
Read moreOverall a rather painful and almost shocking experience. Massively understaffed restaurant (thank you Trudeau). A stressed out, unfriendly, unexperienced and ridiculously young Maître d'Hôtel. Food barely "OK" - as good as a university cantina, way not up the level of those laughable prices. Ungrateful waiter because of a tip he didn't deem sufficient ("6 dollars pour le service, c'est bien ça ?...Parfait..."). I actually didn't want to give any tip - this was pure politeness. What's the point of working in these circumstances ? The government gives them more subsidies than what they earn as waiters/waitresses. This is how you destroy a hotel of historical importance. This is how you destroy an economy....
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