Tim Hortons — Restaurant in Temiskaming Shores

I wonder why they don't offer you a tray when you order three things to carry and one of these things ends up on the ground while trying to balance it walking out in the parking lot. When I approached cash to explain that I lost something on my way back to my vehicle, the person behind the counter didn't seem to care and pointed to the back of the line where I should wait.

A call to the store to explain how this was handled was also a fail on how that call was handled. I expressed my concern that a tray should be offered when someone orders three things, and this Manager coldly stood behind a policy that states they don't offer a tray unless you have 3 drinks.

I don't think I'll stop going to Tim Horton's over this, but when stuff like this happens, you'd hope that this would be acknowledged in a better way. Last time I had an issue with this location, the person behind the counter immediately gave me a 'make it right' token so that way the next drink...

Absolutely terrible!! I stood at the counter for over 10 minutes and there was only 1 customer in front of me. He was there for a while. 8am on a Sunday with no eggs for breakfast sandwiches is nutts. The coffee was terrible it had to be old there was not enough employees but the ones they did have only served the drive thru window. HOWEVER as soon as 2 Younger men came in that they all seemed to know they served the man in front of me had a conversation with the 2 guys that came in and I stood and waited another 5 minutes at least for 1 coffee!! I got my coffee and they immediately served and chatted with the 2 men that came in after I did. Absolutely frustrating!! We used to love this Tim Hortons for our early mornings at the arena during hockey practice early games or tournaments. After last weekend we will not be...

If I could give service a 0 start I would asked for a French vanilla cash person didn’t know what that was and then didn’t try and help me figure it out so I had to get just a coffee after waiting 15 minutes the girl at the counter also doesn’t know how to use the till she tried to charge us for cheese when it already came with it and didn’t understand when I told her that I only want what comes on it definitely need more training it’s been about 10 minutes for one coffee order do...