Worst ever. Management is rude, uncooperative and lazy. Went in and tried to order a menu option from the website. I've been before so I knew sometimes they don't have the same things. I asked the worker if they had the $20 boneless fill up. He said yes, so that's what I ordered, all went well until I got Home and opened up 8 pieces of dark meat. I called to explain the situation to the manager and he cut me off three times, when I finally managed to explain that staff told me what I wanted was available there but they gave me something else I explained I found it on the website. He said. We don't follow the website. We are not affiliated. So are they kfc or? Won't be going back. Would much rather spend my money where I know my order...
Read moreThe guy named ryley messed up my order many times and started arguing every time , no sense of customer service or any thing and when I told him he said we are busy and we can’t give you another order, I asked for no mayo for a reason and they made it with mayo and the guy has nerve to tell me it is just mayo eat it, and that he put no mayo on it so it is not his problem he did not get anyone from kitchen either to solve the issue I waited there for my order but meanwhile he messed other people’s order aswell KFC should reevaluate the process they...
Read moreOnline ordering never works for Thompson location. First time I ordered online I chose pick up and it was not even started when I got there. Employees argued about sho was supposed to make it and had to wait extra 20 mins. Second time waited well over hour for delivery then tried calling. Had to get a phone repair to patch in my call only to have manager tell me system down would not send food or refund or anything.ghen hung up on me. Telephone representative promptly.pulled up my order cancelled and refunded on spot. This is poor...
Read more