Domino's Pizza — Restaurant in Thunder Bay

I ordered 3 Medium Pizza, Garlic Cheese Bread, and Boneless Bites last night from this Location of Dominos, I just want to say that the service is awful, due to staff lying, so I ordered on the dominos app after I sent my order I watch the tracker on and off just to get an update as to when my pizza would arrive, after about 20 minutes it says my food was being delivered the Map shows that driver is 2 minutes away and it was giving me updates that the driver has entered the neighborhood, waited for about another 5 minutes but nothing showed up, checked the tracker map on the app, it showed that the driver is on Isabel St for a few minutes and then my order was apparently completed, so I waited to see for another 5 minutes if the driver will show up and gave them the benefit of the doubt that it’s just the app acting up, but after waiting about 6-8 minutes no food showed up and I decided to call Dominos, so their reason is apparently the driver accidentally marked the delivery completed, I asked him why would he do that when he hasn’t delivered the food yet? And that driver already left and went to a different address then came back to your store with I’m guessing my food still with the driver, so she was telling I’m assuming the driver to deliver my food, eventually I got my food but it was luke warm and not hot anymore. I just don’t understand as to why this driver came back with my food in the store and I wasn’t notified and “delivery completed” if I didn’t call I probably would have not gotten my food and the workers think that it’s ok to do stuff like that, definitely going to think twice before ordering from...

I used to order my pizza from red river location but for the first time I ordered from this location and this location have a poor customer service and very unprofessional staff. I ordered medium pizza for pickup from my mobile app and when I arrived at store they asked my name and I told my name and still they were giving me someone’s small pizza and when I told them about this after that they realised that they gave my order to someone else and they told me to wait while they make other one for me but I had a job so I couldn’t wait and that’s why I ordered online so when I reach there my order will be ready but I had to go on work without my food. Really Disappointed with their...

Always order Domino's and I'm rarely ever disappointed by anything. There's only been a couple times where something was less than to my liking and with adding a note for that specific item has made sure I've been content ever since. Otherwise it's been great. There was a time where a delivery driver was making a lot of unnecessary driving and the map had shown them going all over so my food time kept changing and it was half an hour plus longer. That was the only time I've called and complained...