Me and my partner used to love this location in tillsonburg; After our last few visits we will be going to the other location ! Everyone seems to be friendly and ready to serve except this one curly haired girl who is always in a bad mood with us for no reason ! She does not greet us, she doesn’t even ask us what we would like just stands there with a blank angry stare until we start talking! Not to mention she always messes up somehow and gets even more grumpy looking when we correct her! We just can’t stand going somewhere in a good mood and getting treated like this it’s so annoying! People can have bad days I understand that, but this happens EVERY time shes working it’s so rude! If I treated people like this at my job I wouldn’t have a job ! Customer service sucks, I worked at subway too for a while and it’s not fun some days but you just gotta put a smile on your face, do what you gotta do and fake it till you make it...
Read moreFood quality has really went down with the new ownership. The bun on the sub I had tonight was not fresh, when I got it home it was actually hard. Saying it was a day old bum would have an exaggeration! It had to have several days old. During the same visit the owner attempted to put a whole row of tomatoes with green centres on my sub, when the whole bin was full of fully ripe tomatoes. I throw away all the green ends at home, so I sure as hell will not pay subway prices for greens ones. Also during that same visit the owner didn’t want to take the $3 off coupon that I had because he said my sub wasn’t a series sub, which it clearly was. It’s a real shame, the previous owner was great and everything was always so fresh and she never tried to cut corners with old or poor...
Read moreThe only reason that I gave the food a three-star is because the rice bowls, are not very good I was very surprised while I was ordering it I must have been in another world and not thinking straight, who puts rice and lettuce and tomatoes and onion and cold cucumbers it does not match Subway do a favor and forget about your rice bowls they're blah I would never buy another one and I don't recommend rice bowls, but in saying that the subs are always good naturally they baked their own buns like all Subways their lunch meat at this particular place untilsonburg on Simco Street their lunch meat is always fresh and good so I highly recommend if you want a good sub this is the...
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