Buyer beware:
Waited 40 minutes for eggs, bacon and toast plate x2. Prioritized Ubereats over dine in customers.
Food came out unbelievably bad: Turkey bacon was half raw, half cooked. (See Photo 3)
Everything had bacon grease all over it! The fruit bowls, the plates, it was all gross and greasy. Who wants a greasy fruit bowl and toast? (see Photo 4)
Poached eggs were so overcooked they were hard even though we ordered medium/runny.
The eggs were sent back and when we got new poached eggs, one of them was not even servable. Completely unbelievable. (See Photo 2)
Eggs had hairs in them. (see Photo 1)
Home fries were half hard and undercooked and half cooked.
The server was a blonde woman who helped us out and apologized but the cooks and manager obviously didn't care whatsoever, sending out terrible items TWICE. Could be unsafe to eat undercooked bacon or food with hairs.
I worked in the food industry for 5 years and if I did any of this I would have been written up, sent home or fired. Seems like a systematic problem here of people not caring and a lack of accountability.
I would not recommend this spot to go to for breakfast with your...
Read moreThe food is good and the atmosphere is much quieter than other breakfast locations in the area. My only gripe is if you ask for something from one of the staff members working, it's very unlikely you'll receive it. Coffee refill? If you don't snag one of the staff walking by with a carafe in the moment you're out of luck. They are all very friendly and lovely, even stopping to ask if you need anything from time to time. The trouble is anything you say is forgotten near instantly.
I've found the best way to mitigate some of this is to avoid the coffee and to order anything you think you MIGHT need at the beginning of your meal (milk/cream/jam/peanut butter). This way if you are missing something and happen to catch a staff member's attention you can wave and there's a chance they'll realize. I hate asking for things 3 or 4 times, it feels like I'm forced to choose between not being a bother or enjoying my meal to the fullest. If you're a one cup black and done sort of person you would probably...
Read moreI recently had the pleasure of dining at Eggsmart, and I must say it exceeded my expectations for a great breakfast experience. The menu offered a variety of delicious options, and the quality of the food was exceptional.
What truly stood out was the outstanding service provided by the manager, Pooja. She went above and beyond to ensure our dining experience was enjoyable. Pooja's attention to detail, friendly demeanor, and efficiency in handling the restaurant's operations were truly commendable.
The atmosphere was inviting, and the staff, under Pooja's leadership, created a warm and welcoming environment. From the moment we walked in to the moment we left, the service was impeccable.
If you're looking for a fantastic breakfast with top-notch service, I highly recommend Eggsmart, and be sure to keep an eye out for Manager Pooja – she does an amazing job ensuring guests have a memorable...
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