Creme De La Creme Cafe — Restaurant in Toronto

12:10PM Seated

12:25PM Partner and I ordered 2 breakfasts with additional side of Toast to split

12:40PM Toast arrives. Nothing else.

Everyone who's arrived after us has somehow gotten their food ahead of us.

12:55PM Rest of the food arrives with apologies from the wait staff. "They skipped yours somehow. The entire order must have dropped off the..." Doesn't explain how we get toast well ahead of the rest of the order.

Poached eggs are all hard. We ordered soft. Hashbrowns and deep fried fryer bacon are fine. Toast that's been sitting there is now bleh. My partner and I are hungry so we end up cleaning the plates. Liberal use of the salt and pepper pots to season. Ketchup is now a must.

More apologies. Wait staff is doing their best by themselves to serve the entire establishment. My heart goes out to her.

It's busy. It's fine. We're not on the clock and in no rush to be anywhere.

The place is now only a 1/4 full.

1:15PM I get up to go pay.

Waitstaff calls on someone to take care of my payment. Calls them twice. No one shows.

For some strange reason, the waitstaff has no problems taking care of the payment of the person waiting BEHIND me. He has cash in hand. So do I.

This is getting ridiculous. She apologizes again for making me wait. Says that I've been waiting forever and will probably wait until Christmas at this rate.

I tell her that I can go back and sit down to wait. I have all the time in the world.

This visibly annoys her for some reason.

1:20PM So she takes my payment instead.

I tip her because it's literally not her fault and she's doing the best she can within her abilities.

1:21PM My partner and I high tail it out of there before they come up with another reason for us to wait. As I'm leaving I hear back of the house staff asking her loudly why she took my payment. "But he paid cash..." I no longer care. I'm not here for a discount or a free meal.

It's a greasy spoon breakfast place. Quality has gone down since last year. I hope they provide the poor single person waitstaff with a reprieve and maybe hire someone to assist during dining rush.

It's not worth it for me to go back ever. It won't hurt their...

Very crowded. Not clean. Rushes to order, asked what the sausage was made of, said “beef.” Appears irritated to be asked and I don’t think was beef, tasted very much like pork/blend.

Missed a side order for one and said it wasn’t ordered.

None of the food was seasoned. Quite plain: bland and can be made at home. They do give large portions of the standard (hash etc).

Coffee is nothing special just brewed and there is a scummy sludge floating on top in your cup. Charged 3.50$ for this. Person says “we use excellent beans.”

Itemized receipt is incorrectly categorized as “food” & “drink.” Food items are categories as “drink.”

They sit in the delusion that they are “very popular,” and what “excellent coffee beans” are but unfortunately it was a miss for us today and unclear if the popularity is due to history as it is not by merit of current food quality, service, cleanliness nor transparency to their customers.

Table beside us had to ask if their order was placed due to the length of time waiting.

I’m also noticing that my clothing smells pungent of the oil/grease and cooking after sitting in the restaurant.

Just noticing now he also charged me for the 3 eggs/Sausage. It’s 13.95 on the menu and he charged me 15.95 on the receipt. I had no additions/modifications to the 3 Eggs/Sausage Order.

He also charged 9.95/half order of French toast. Menu here is 8.95.

Ensure you read the menu in the restaurant carefully. Pieces here are not reflective.

When I approached and asked to pay for my bill, he said “it’s too much work for me” to separate mine from the other 3.

It’s an old register in which he manually input the items off a hand-written “invoice.”

He lsat there manually inputting each individual item into his cash register classifying as “food” or “drink.”

He then gave me a debit receipt but no itemized receipt.

He very easily could have taken my 4 items that were at the very bottom on his hand-written invoice and manually input the same way and allowed to pay for my order and I would have silently been on my way and just never returned.

It’s all the odd little things that built up over this...

I really wanted to like this place seeing as it has a 4.4 star rating but...the hash browns are a mix of burnt and unburnt shredded potatoes that taste like what I would expect mold to taste like. The omelet was delicious! On their menu, they offer fresh squeezed orange juice for $5.50 which I ordered. What I received was Tropicana orange juice, not freshly squeezed. I told my server that this was not a $5.50 freshly squeezed orange juice, she replied by telling me that they bring the juice "from outside" and I said okay, but it's store bought, not freshly squeezed, there's zero pulp and it tastes like orange juice from concentrate and I'm not paying $5.50 for it. She quietly nodded and took the glass away. It was removed from my bill. She was very nice! I was happy with the service and the omelet. The rye toast tasted old. The high chair they placed at my table for my baby to sit in, it was filthy with caked on leftovers and looked like it had never been cleaned before. The lady brought a spray bottle and cloth and tried to clean it which was nice but it didn't look any cleaner when she was done so I draped my sweater in it before my baby say inside. The restaurant itself is run down and a little on the filthy side but it seems to be popular regardless of the issues I've mentioned seeing as it was quite busy when I...