This location is amazing. Store is always clean and people are nice and pleasant to talk to.
On the other hand, Pizza Nova as a brand company is a little bit weird. For example, if you want to place an order via phone and you, say, go to google to find the closest location and get the phone number...well the phone number is not the number of that location/store but Pizza Nova company number. Then you have to call the company, put an order through them, tell them where do you want to pick up...and if they dont screw the location and your order, your pizza might be waiting for you by the time you get there. This might be a good use case for mobile app for for phone it seems a little disconnected. It's weird, unusual, unintuitive...I bet whoever came up with this amazing idea have never been a user of a product they are trying to sell. They just wanted to centralize process at the cost of user experience... Papa John's got it...
Read moreI would give 0 stars if that was possible. I ordered a vegan hawaiian pizza and received meat hawaiian🙃. When I spoke to the manager, they tried to claim the following things: VEGAN MEANS YOU CONSUME MEAT so if I wanted a meatless pizza, I would have to specifically pick planteroni. VEGAN MEANS YOU CONSUME DAIRY, so if you want a dairy free pizza, you have to specify that Ultimately, the VEGAN qualifier means nothing to them and a vegan hawaiian pizza is the same as "normal" hawaiian, and when someone says vegan, they are free to make whatever type of pizza they would like without trying to clarify what that means. I really wanted to support a new business, but management is really unreasonable...
Read moreDominic, this particular franchise. Exemplifies FAMILY DEMOGRAPHIC and togetherness. Last Christmas eve I was looking for a green pepper to make Trinidadian fried rice for my family. Everything was closed. The location I'm speaking of is west mall and bloor. I knew before they had a RABA FINE FOODS THEIR, CLOSED DOWN TO A STARBUCKS. I walked in to your to your fine establishment. I asked the friendly gentleman. " sir 🙏 I'm sorry but do you have a green pepper for sale?" He proceeded to go to the fridge and with his whole ❤️, " gave me a Christmas green pepper. I came last week Mr. Dominic. To show my love to the staff and your company. Kind regards Anthony Mahabir san antoine ciao 5...
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