Pizzaville — Restaurant in Toronto

Went in last evening for a quick bite on the weekend. Ordered a limited time offer three topping pizza, and was quite impressed with the quality.

The pizza was baked till it was nice and crunchy, which is what they generally should be like. I do love a good cheesy pizza from time to time, but those aren't something I can eat more than once or twice a month.

The crunchiness really went well with the overall taste of the pizza. The toppings were plentiful yet not overloaded, and properly distributed over the base. The cheese and tomato sauce were also proportioned well, where it wasn't too cheesy and extra salty as a result.

I felt that there was a little extra crust with no toppings on it, but that was due to the shape of the base after they rolled the dough. My previous point about sufficient ingredients still holds true, and all in all it was a great pizza for Saturday night dinner.

My only issue was with how they cut the slices. It wasn't proportioned properly, where some slices were very thin and others were huge. The standard rule is to cut any pizza into six, maybe a possible 8. The staff just cut my pizza into as many slices as possible. I would suggest that they should work on their quality control both before and after the food is ready, especially when such a nice pizza was made. Other than that, I really did enjoy my meal.

I hope to make this a...

There is one girl there with excellent customer service . But management is terrible. I say this because about a week ago I bought a meat lovers slice of pizza and why eating it discovered that there was pineapple on it and I am allergic to pineapple. I called customer service and I was told that I could got a refund the next day. So I went back the next day and explain to the manager what had happened and told them what customer service said that I could get a refund. He told me that they would not give me a refund. So I called customer service again while I was in the store and spoke to them and they called the store The Man in the store still refuse to give me a refund stating that the manager was 2 to 5 minutes. So I waited while I was on the phone with customer service and he got a higher up manager to call the store and the Man in the store finally gave me my refund. As I was leaving the store the lady who they said was the manager of the store arrived. Then I kindly let her know how I was treated by her employee and she really didn't seem to care and it turns out the man in the store who said he was not the manager was the manager. Then I was told to get out the store. It's safe to say I will never eat at this Pizzaville again. If I could give 0 stars I would but Google won't allow me to...

This place used to be amazing when the previous owners were there. The older gentleman that used to make the pizza had the touch and took pride in making quality pizza. The family members made decent pizza too but when the older gentleman made it you could tell the difference (really sad to see them go). Unfortunately the new Management team doesn’t realize the standard that was there before and will likely lose a lot of Customers. Guys, I’m sorry, I gave you a few chances but it’s just not that good anymore and I can’t spend my hard earned money on something that I’m not enjoying. If it’s possible please consult with the old owners on their process. In this industry, your ingredients need to be fresh, consistency needs to be there and Customer service is key. Even the crust didn’t taste the same so I’m not sure what you guys changed. Hopefully you guys can...