Subway — Restaurant in Toronto

On March 23, 2023. Through uber, I ordered 2 chicken and bacon pepper corn ranch salads. I received the salad with rice in it. I was recently diagnosed as a diabetic and cannot have rice. I called the store the next day where the employe told me I would need to speak to the manager. I said ok I will call her. I spoke to her on March 30th were she told me to come in because I told her I had pictures to show her that the salads were wrong. I came in on April 1st, 2023. After showing her the receipt and the picture she told me it wasn't her store. Her store isn't 2867 Ellesmere. Her store is 2863. She sent me across the stree to the other subway telling me it was them. When I went there, their address is 2872. I went back to her as said this is the address because it is showing the location in the centenary Hospital. I told her she has two addresses for her location. Either way she told me she couldn't give me the money back because I would have had to come the next day to get a refund. I told her I couldn't have come the next day because I go to school in the mornings and work in the evens so the weekend is my only time I can come. She then contiuned to say she cannot refund me, the system wouldn't allow her. I told her so wasted my money on two salads i couldn't eat. She srugged her shoulders. I asked for the number for head office. She lied and told me there is no head office. I would like to konw if I could get conpensation for going salads and for her sending me on a wild goose chase with the location...

Been here since Monday and man's get hungry.

So i stopped by tonight around 10:30PM not knowing how late it was open. Got a footlong sub made just the way I wanted. Not sure why comments seem negative ... if you want more veggies then just ask for it... smh. Do the staff not make the sandwich right in front of you after all??

And the girl working this evening was great. Basic communication skills goes a long way people.

Ate the sub at the seating area at Tim's. Walking back I even picked up 3 cookies just cuz the...

Terrible. The girl was on her phone, then when making the sandwiches, coughing and sneezing that I was glad masks were mandatory in the hospital. I feel like she over charged us. We ordered 2 $12.99 things and the total was $40 with tax. That isn't good math and she didn't even give us the receipt. She didn't even give us a ton of sauce/dip. Like the smallest dollop and that was it. For $40. I'm not even kidding. $40 for the worst subway sandwiches we've ever had. Terrible service and terrible sandwiches. Over...