Subway — Restaurant in Toronto

I am highly disappointed with the staff service especially lady named MUKU was very rude she was on her phone constantly she did not realized when I entered the store she did not greeted me for 5 minutes i felt very ignored after then also when she was making my order she was on her phone she did not realize which sauce I am asking for and which sauce she is using I need to stop her and say her that this is not the right one and she took too long to make to subs and she folded the sun and grilled it in a wrong manner and when it came to paying she did not even ask wether I am collecting points or not and she told us to be quick in a very disrespectful manner she was not well behaved towards customer she was rude and did not know anything about customer service please let her know how to be polite and respectful towards customer and usage of phone should...

It’s alright but they don’t pick up their phone I called 3 times so I can change my ready time because I ordered on the app but no one answered. Another time I ordered also from the mobile app again they didn’t follow the instructions. I told them to put hot peppers on only one side when I ordered a footlong for me and my boyfriend because he likes peppers and I don’t. When we got home peppers were on both sides, it’s like why even put the option if you’re just going to completely ignore it? it makes zero sense. Other then that they’re okay I haven’t ordered a sandwich in person I’ve always ordered on the app because it’s more convenient. They seriously need to fix they’re app and stuff and learn how to listen to...

I asked for a sub with no onions due to allergy and my sub was loaded with onions. After explaining twice I have a allergy and cannot ingest them at all without going into shock, he started to just pick them off and seemed very hesitant to just make a new sub. Finally he took some of the vegetables off, and didn’t even take all them off or change his gloves and clumsily remade it. ITS AN ALLERGY and they didn’t even offer to fully remake a basic cold cut. Also put the wrong toppings on the second sub and when asked if I could get more pickles after only 6 we’re put on a foot long, they added about three more? Very disappointed in the service with staff that don’t care...