Dairy Queen Grill & Chill — Restaurant in Town of Bonnyville

I went inside to order a large poutine today ..waited about 10min to get attention from 3 employees who are busy packing order for Drive through customers I was luckey because one of the employee probably forget to add 1 item for drive through customer and I saw he was running outside to handover that item and got his attention that I was waiting for some one to take my order.. for my order I added a flame thrower sauce $1.35 and Diced onion 25 cent which I paid extra which is weird because same size of poutine I ordered from St.paul ab location and they didn't charge me extra for flame thrower sauce and diced onion...Even though I paid extra for sauce and onion I can barely see the sauce and probably around 10pieces of diced onion on Large poutine and they didn't even put enough Gravy like they only put 1 spoon of gravy which is covered only top part and bottom part there no sauce or gravy... Very disappointing service...can't go again or...

It’s free ice cream day at Dairy Queen, I called and confirmed it before I drove there, and then once I got there the staff said “you need the app” so I downloaded the app, then they said “it should be in deals on your app.” It wasn’t. They asked me to restart my phone, I did, still nothing in deals. They refused to help me, and said “can you please leave, there’s starting to be a line up.”. Completely disappointed after having called to confirm free ice cream day, driven my kids to go for the free ice cream, and not to get any free ice cream, nor any help with trying to solve the problem with their app. The staff was unhelpful, un-knowledgeable, and incredibly rude to have asked me to leave without helping me and my kids. We went and bought reasonably priced ice cream at...

Probably the worst Take-away experience I have had. I ordered a Mushroom burger meal with a Poutine and fountain drink. Also included in my order was 2 grilled ranch chicken snack wraps, a mini smarties blizzard and 2 garlic sauces. Upon receiving my order i had no garlic sauce and no blizzard. Mistake corrected after notifying an employee- although I had to Re-Pay for the dips as the person who took order threw out my receipt, so they made me repay as they “couldn’t confirm if I had paid,” but proceeded to give me the blizzard. 100% my fault for not thoroughly checking the bag before I drove 1hr home. But upon checking I found a completely different burger than I ordered (a flamethrower, which I will not eat) and both of the snack wraps made incorrectly. Very...