Terrible service. The food has always been decent for us but I think we lucked out on that. I've heard lots that the fries are always cold. Most people's orders are messed up every time they go. Today was the worst experience I have ever experienced in any fast food restaurant. They messed up and the customer just got to the point where he wanted his money back and they kept trying to tell him how they messed up or that he did. He didn't they did and kept repeating over and over what had happened or they were trying to figure out what happened. The customer didn't care anymore, they just wanted their money back. Luckily our food came up in 10 minutes of that bullshit and they were still trying to get their money back when we were leaving(& they were in front of us order wise). Absolutely horrible customer...
   Read moreTwice I went during the holiday season and twice they didn't have any chicken ready in the middle of the day with a 30 minute wait. People behind the counter making burgers with their bare hands without washing after doing god knows what back there. When you do get the chicken it's not cooked properly, very small pieces and actually tastes kind of gross. Do yourself a favor, if you want fried chicken go to Mary Browns instead. I gave the atmosphere a 2 because they had seats available while you wait 30 mins for something you can make in half the...
   Read morethis location ALWAYS forgets something!!!! we usually order quite a bit of food since we are a family of 4.... it can get expensive. why would i want to pay $80+ to not even get half my order!?!? last time it was 2 large gravies that they forgot, this time it was an entire box of fries! GIVE ME A BREAK. and of course when we get home and realize that something is missing they are closed. last time we called and said our gravy was missing, all we got back was "we can give you a 10% off coupon for your next order"...
   Read more