Zythos Mediterranean Grill — Restaurant in Township of Langley

I recently had an incredibly disheartening experience at Zythos Mediterranean Grill in Port Kells. It is with great disappointment that I express my complete lack of recommendation for this establishment. From unhygienic practices to disrespectful treatment, my visit left a lasting negative impression.

Upon entering the restaurant, I observed three customers waiting for their meals at a table. As I stood at the bar, waiting to pay and receive my order totaling $110, I was approached by an older lady. In a hushed voice, she whispered, "I wouldn't eat here. Look how disgusting that is!" She pointed to the owner, who was using a mop to wipe down the fan above the grill, with food still cooking directly below it. This unhygienic act raised serious concerns about the potential for cross-contamination.

In light of what I had witnessed, I politely approached a waiter and expressed my apprehension about paying for the food. As expected, he laughed at me and directed me to speak with the owner, who was conveniently seated nearby, eavesdropping on our conversation. To my utter dismay, the owner greeted me with a smirk and callously stated, "That's just how we clean here," as if my concerns were unwarranted. His mocking attitude made me feel unheard and invalidated.

Attempting to explain the gravity of the situation, I emphasized that I have two children who depend on me for their meals. I expressed my deep discomfort in feeding them food that had been handled in such an unsanitary manner. However, the owner continued to dismiss my concerns and laugh in my face, showing a complete lack of empathy.

Faced with such disrespectful treatment, I made the decision to leave the restaurant immediately. It is crucial to shed light on the unhygienic practices I witnessed at Zythos Mediterranean Grill. Cleaning the fan above the grill while there is raw food actively cooking below it is a clear violation of basic food safety and sanitation standards. This lack of regard for hygiene puts customers at risk of consuming contaminated food, which can lead to serious health issues.

Moreover, I must highlight the unsettling reactions I encountered during my visit. Before entering the restaurant to address my concerns about payment, I had a conversation with another customer named Mariam. She claimed to be a frequent customer who knows the owner personally. I shared the video footage I had captured and explained the situation to her. Surprisingly, Mariam initially downplayed the issue, assuring me that the establishment is clean and that I should proceed to pick up my food. She even advised me to delete the video and refrain from posting it online, citing potential negative consequences for the business.

It is important to note that the waiter and the owner seemed to be aware of my intentions before I even approached them. This suggests that Mariam may have informed them about our conversation, further adding to the distrust and lack of transparency that I experienced as a paying customer.

In conclusion, my visit to Zythos Mediterranean Grill was marred by unhygienic practices, disrespectful treatment, and unsettling reactions. It is my firm belief that the uncleanliness of the establishment and the disregard for customer concerns should never be tolerated. I cannot, in good conscience, recommend this restaurant to anyone, as the health and well-being of customers should always be the...

The food was very good. The service needs fine tuning! We sat for about 10 minutes before we were asked if we wanted coffee or drinks. We were the first patrons in the restaurant at this time. NOT a good first impression! 😪 Took another 10 minutes before our drinks come to the table. Food was ordered then we waited at least 15 mins for appies. Plates were cleared after about 10 minutes after we finished our appies. Keep in mind at this point there was one other gentleman & a couple in the restaurant....not busy at all but even if it was busy no excuse not the clear the plates from the table!Dinner come it was very good. We had to ask another waitress if we could get some more coffee. In the meantime our dinner plates sat there...empty! Our waitress only had our table & the lone gentleman. I really wondered what she was doing as she couldn't even take of 2 tables in her section! Not impressed at all with her service! If you want "HAPPY" customers coming back you can't have just good food the service has to be good as well! If your going there it eat then your at the rightplace BUT expect to sit for long periods of time for plates to be cleared if they are cleared at all at least with the waitress we had. The waitress had the nerve to give us our bill walk away & leave us sitting with our empty dinner plates....totally wrong on her part!!! I'd go back for something it eat but would refuse to be served by that same waitress. I would give this establishment another opportunity to change my mind but only with a different server! If the same scenario was to happen again you'd never se us back again! Get your service up to good...

Well here we go, I'm visiting Zythos since 2013 on a regular basis when ever I'm in Langley and I'm telling you I absolutely never had any bad experience at Zythos. The soups are fresh and homemade so as the salads and the food in general!! Everything is seasoned to perfection for my taste ;-) The desserts are a dream especially Ek Mek is my favorite, of course all served by my favorite Waitress ;-) and the whole Zythos team is great friendly, helpful everytime! If Zythos would have their own restaurant chain they would easily kick the B...ts from Mc.. and those other foodplaces!! Again it is always nice to stop by at Zythos and have some really great food I enjoy it every time :-)

Ok Folks here we go again. Was forced ( in a very positive way ) to stop by at Zythos again last Saturday and I ordered the Homemade Dolmathes and I made an exception and ordered also Red Wine it was the House Wine which I ordered and everything was delicious and just perfect just loved it :-) I will definitely order the Homemade Dolmathes again next time when I stop by and I guess the Red House Wine is one of my favorites now if my favorite Server bring me the Wine again with her gorgeous smile ;-) Jesus It was so awesome! Cant wait to stop again and enjoy every minute there! :-)

I was at Zythos 2 days ago and my food was really awesome and service was really awesome too it's never ever a disappointment to stop at Zythos and enjoy their fresh Food oh and of course the EkMek and the fresh salad! And I put it that way, everyone who DOESN'T STOP at Zythos and Dine in ,doesn't know at all what good food is!! Cant wait to stop...